Field-Based Appliance Repair Trainee - Full Training & Mentorship

Pacifica

Norwich

On-site

GBP 27,000 - 28,000

Full time

6 days ago
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Benefits offered by this job

Company van provided
30 days annual leave
Pension scheme
Death-in-service benefit
Discounts via retail portal
Costa gift card recognition
Complimentary appliance cover for your
Bonus scheme

Job summary

Pacifica is seeking a Trainee White Goods Engineer - Field Based in Norwich. No white goods repair experience is required, but hands-on mechanical or electrical experience helps. You will receive full City & Guilds training, a mentor, and a structured pathway to become a qualified engineer.

You'll visit customers at home, diagnose faults, perform repairs, and document job details using our software. A company van is provided, with private use optional, plus generous leave and benefits.

Qualifications

  • No prior white goods repair experience required.
  • Hands-on mechanical or electrical experience preferred.
  • Comfortable using hand tools and solving problems.

Responsibilities

  • Repair and maintain household appliances including washing machines, tumble dryers, fridges, dishwashers, and cookers.
  • Visit customers’ homes to diagnose issues and perform repairs safely.
  • Build on mechanical/electrical experience to troubleshoot on-site.
  • Record and manage job details using our engineer software.
  • Follow guidance from your mentor while building skills.
  • Provide excellent customer service, explaining repairs clearly.
  • Continue structured training and on-job experience to grow skills.

Skills

Mechanical experience
Electrical experience
Hand tools
Customer service
UK driving licence

Tools

In-house engineer software

Job description

Pacifica is seeking a Trainee White Goods Engineer - Field Based in Norwich. No white goods repair experience is required, but hands-on mechanical or electrical experience helps. You will receive full City & Guilds training, a mentor, and a structured pathway to become a qualified engineer.

You'll visit customers at home, diagnose faults, perform repairs, and document job details using our software. A company van is provided, with private use optional, plus generous leave and benefits.

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