Field-Based Appliance Repair Trainee - Full Training & Mentorship

Pacifica; Norwich; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Company van provided

30 days annual leave

Pension scheme

Death-in-service benefit

Discounts via retail portal

Costa gift card recognition

Complimentary appliance cover for your

Bonus scheme

Job summary

Pacifica is seeking a Trainee White Goods Engineer - Field Based in Norwich. No white goods repair experience is required, but hands-on mechanical or electrical experience helps. You will receive full City & Guilds training, a mentor, and a structured pathway to become a qualified engineer.

You'll visit customers at home, diagnose faults, perform repairs, and document job details using our software. A company van is provided, with private use optional, plus generous leave and benefits.

Qualifications

• No prior white goods repair experience required.
• Hands-on mechanical or electrical experience preferred.
• Comfortable using hand tools and solving problems.

Responsibilities

• Repair and maintain household appliances including washing machines, tumble dryers, fridges, dishwashers, and cookers.
• Visit customers’ homes to diagnose issues and perform repairs safely.
• Build on mechanical/electrical experience to troubleshoot on-site.
• Record and manage job details using our engineer software.
• Follow guidance from your mentor while building skills.
• Provide excellent customer service, explaining repairs clearly.
• Continue structured training and on-job experience to grow skills.

Skills

Mechanical experience

Electrical experience

Hand tools

Customer service

UK driving licence

Tools

In-house engineer software

Job description

Pacifica is seeking a Trainee White Goods Engineer - Field Based in Norwich. No white goods repair experience is required, but hands-on mechanical or electrical experience helps. You will receive full City & Guilds training, a mentor, and a structured pathway to become a qualified engineer.

You'll visit customers at home, diagnose faults, perform repairs, and document job details using our software. A company van is provided, with private use optional, plus generous leave and benefits.