Fibre Engineer - Manchester

Nano Fibre UK; Stockport; On-site; GBP 24,000 - 34,000; Full time

Job summary

A leading fibre broadband company in the UK is looking for installation engineers to join their growing team in the Manchester area. This role involves carrying out installations into homes and supporting excellent customer service. Candidates should be enthusiastic and willing to learn, with a valid UK driver's license. Training will be provided, and the right attitude is prioritized over experience. Irregular hours and travel may be required, and fitness for physical tasks is essential.

Benefits

Fixed annual salary

Additional incentives

Training and accreditation support

Qualifications

• Experience in a networking engineering environment is preferred, but full training will be provided.
• FTTP Fibre installation experience is a plus.
• Valid UK driver’s licence is required.
• Ability to work irregular hours and overtime as needed.
• Must be medically fit for physical tasks.

Responsibilities

• Carry out fibre broadband installations in homes.
• Support in delivering customer service promises.
• Travel to different areas as required for installations.
• Work alone or in teams to meet service level agreements.

Skills

Problem solving

Interpersonal skills

Teamwork

Customer service

Logical skills

Job description

Nano Fibre UK are looking for fibre broadband installation engineers for the Manchester area to help support us as we scale.

We are a fast growing company who are committed to offering the best service to our customers from our fibre broadband engineers in the region.

We offer a fixed annual salary package with additional incentives all while working alongside some of the best engineers in the industry.

We are looking for enthusiastic and self-driven individuals to carry out installations into the home and support us in delivering our customer promise.

You may either be a current fibre broadband engineer in the industry or someone who is looking to get into fibre broadband installations and are willing to learn. Either way Nano will support you in that next step in your career.

Key requirements:

• You may have experience and a proven track record working in a networking engineering environment but if not that is OK as we offer full training and accreditation support for the right people.
• FTTP Fibre installation experience is preferred but the right attitude is more important to us.
• You should show effective problem solving and interpersonal skills, a focus on teamwork and brilliant customer service.
• You should possess good logical skills, the ability to prioritise tasks and be willing to find the best customer solutions possible.
• Nano covers different areas of the country so you may have to travel some times.
• As you will be visiting homes around your area you will need a valid UK driver’s licence
• The ability to work irregular hours and overtime to achieve our customer service targets is some times required.
• You should be medically fit and able to carry out a physical job as climbing poles is our business.
• Able to work in teams or alone to meet our SLA KPI’ s set by our partners.
• Willing to work in other locations within the UK if required (accommodation provided)