Fertility Patient Services Coordinator

Care Fertility; Woking; On-site; GBP 15,000 - 17,000; Part time

Benefits offered by this job

Salary FTE

Actual salary

Annual leave

Pension

Life assurance

Discounts

Wellbeing hub

Job summary

Care Fertility in Woking is seeking a Patient Services Executive to be the first point of contact for patients, ensuring compassionate, expert care throughout their fertility journey.

You will collaborate with clinical and administrative teams to ensure a seamless patient experience, handle essential admin tasks, and uphold our values of empathy, collaboration, and excellence in every interaction.

Qualifications

• Experience in patient-facing or customer service roles, preferably healthcare.
• NHS background desirable, with NHS systems and processes (2 years' experience).
• Strong attention to detail and accuracy.
• Excellent organisational and multitasking abilities.
• Empathetic, proactive approach to patient care.

Responsibilities

• Be the first point of contact for patients.
• Coordinate with clinical and admin teams to ensure smooth patient journeys.
• Support other departments to maintain high-quality patient care.

Skills

Patient-facing role

NHS experience

Administrative skills

Organisation & time mgmt

Communication & empathy

Job description

Care Fertility in Woking is seeking a Patient Services Executive to be the first point of contact for patients, ensuring compassionate, expert care throughout their fertility journey.

You will collaborate with clinical and administrative teams to ensure a seamless patient experience, handle essential admin tasks, and uphold our values of empathy, collaboration, and excellence in every interaction.