Fast-Paced Café Customer Specialist

MARKS&SPENCER; West of England; On-site; GBP 14,000 - 17,000; Part time

Job summary

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. Being digitally confident is essential.

You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and food safety are key as you juggle orders and queues. At M&S, customers don't wait.

Responsibilities

• You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Be fast and relentlessly focused on delivering five-star service under pressure.
• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

Job description

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. Being digitally confident is essential.

You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and food safety are key as you juggle orders and queues. At M&S, customers don't wait.