Fast-Paced Café Assistant — Five-Star Service Pro

Marks & Spencer Plc; Copford; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer Plc is looking for a Cafe Customer Assistant to join the M&S Café team in-store. The role is fast-paced and customer-facing, focusing on warm, five-star service and accurate order fulfilment.

You will be a brand ambassador, recommending great food and drinks while ensuring the café operates smoothly even at peak times. Being digitally confident helps you use our tools to take and fulfil orders quickly and accurately.

Responsibilities

• Take and fulfil orders quickly using café tools, while providing warm, five-star service.
• Maintain impeccable food safety standards and hygiene in the café area.
• Act as a brand ambassador, making food and drink recommendations to customers.
• Support colleagues and contribute to a high-performance, team-focused culture.
• Be flexible to work where needed with pace, even during busy periods.

Job description

Marks & Spencer Plc is looking for a Cafe Customer Assistant to join the M&S Café team in-store. The role is fast-paced and customer-facing, focusing on warm, five-star service and accurate order fulfilment.

You will be a brand ambassador, recommending great food and drinks while ensuring the café operates smoothly even at peak times. Being digitally confident helps you use our tools to take and fulfil orders quickly and accurately.