Fast-Paced Café Assistant: Five-Star Service & Digital Tools

Marks and Spencer; Northern Ireland; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer is seeking a café team member to join the store’s heart of retail. You’ll be serving customers with warmth and accuracy in a fast-paced environment, handling orders, payments, and food safety while contributing to a high-performing team.

The role emphasizes digital confidence, excellent service, and the ability to stay calm under pressure during peak times, ensuring a five-star customer experience.

Qualifications

• Must be hands-on in a fast-paced cafe environment.
• Digital confidence required to use the order tools.
• Provide five-star service while managing queues.
• Maintain impeccable food safety standards.
• Work well in a high-performance team and adapt as needed.

Responsibilities

• Take and fulfil cafe orders quickly and accurately.
• Process payments and handle cash securely.
• Assist customers with recommendations and questions.
• Keep the cafe clean, stocked, and safe during shift rushes.
• Collaborate with colleagues to maintain smooth cafe operation.

Skills

Customer service

Food safety

Cash handling

Teamwork

Digital tools

Tools

POS system

Job description

Marks and Spencer is seeking a café team member to join the store’s heart of retail. You’ll be serving customers with warmth and accuracy in a fast-paced environment, handling orders, payments, and food safety while contributing to a high-performing team.

The role emphasizes digital confidence, excellent service, and the ability to stay calm under pressure during peak times, ensuring a five-star customer experience.