Family Hub Admin & Reception Coordinator

Stockport Council; Bramhall; On-site; GBP 14,000 - 15,000; Part time

Job summary

Stockport Council is recruiting a permanent part-time Business Support Assistant to provide reception and administrative support at Garners Lane Family Hub. The role covers Wednesday 1pm-5pm, Thursday 8:30am-5pm and Friday 8:30am-5pm, contributing to family hub services and frontline support.

You will manage enquiries, signpost to professionals, arrange meetings, and handle ordering, invoicing and data securely in a supportive, inclusive environment.

Qualifications

• Commitment to high-quality customer service.
• Strong organisational and interpersonal abilities.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Reception duties and first point of contact for families.
• Schedule and organise meetings, training and events, virtual and in-person.
• General admin including invoices, room bookings, email monitoring, and data handling.
• Support online and physical sessions, coordining attendance and resources.
• Handle and process documentation and data securely.

Skills

Customer service

Organisational skills

Interpersonal skills

Tools

Microsoft Teams

Word

Excel

Outlook

Job description

Stockport Council is recruiting a permanent part-time Business Support Assistant to provide reception and administrative support at Garners Lane Family Hub. The role covers Wednesday 1pm-5pm, Thursday 8:30am-5pm and Friday 8:30am-5pm, contributing to family hub services and frontline support.

You will manage enquiries, signpost to professionals, arrange meetings, and handle ordering, invoicing and data securely in a supportive, inclusive environment.