Family Hub Support Advisor - Part Time (4 days)

Wollborg Michelson Personnel Service Inc; Metropolitan Borough of Solihull; On-site; GBP 21,000 - 27,000; Part time

Benefits offered by this job

Flexible working environment

Generous annual leave (plus buy-up)

Flexitime scheme

Staff discounts

Family and carer friendly policies

Pension scheme

Job summary

Solihull Council is recruiting a Family Hub Support Officer to join the Best Start Family Hubs at Riverside, Chelmsley Wood. This part-time role is 30 hours across four days (Mon-Thu) with a 12-month fixed term contract, supporting families and coordinating multi-agency services.

You will work in a welcoming hub environment, engage with local communities and voluntary groups, and help provide health appointments, play activities and family support services.

Qualifications

• NVQ Level 3 or equivalent in a relevant subject (e.g. Business Administration or Family Services).
• Experience in a front-facing role with families and professionals.
• Excellent verbal and written communication with families.
• Excellent IT skills including Microsoft Office and databases.

Responsibilities

• Manage day-to-day running of Family Hubs and ensure spaces are welcoming and well-equipped.
• Engage with the local community and collaborate with voluntary sector groups.
• Work within a multi-disciplinary team to provide health and family support services.
• Support delivery of health appointments, playgroups and youth activities where applicable.

Skills

Front-facing experience

Verbal & written communication

IT skills (MS Office & databases)

Education

NVQ Level 3 or equivalent in Business Admin / Family Services

Job description

Solihull Council is recruiting a Family Hub Support Officer to join the Best Start Family Hubs at Riverside, Chelmsley Wood. This part-time role is 30 hours across four days (Mon-Thu) with a 12-month fixed term contract, supporting families and coordinating multi-agency services.

You will work in a welcoming hub environment, engage with local communities and voluntary groups, and help provide health appointments, play activities and family support services.