Family Hub Administrator

The Methodist Church in Britain; Willenhall; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Annual leave 34 days

Unpaid days buy option

LGPS pension

Life cover 3x salary

Personal development

Free car parking

Employee benefits platform

Job summary

Halton Borough Council is seeking a permanent administration officer to support the Family Hubs within the Children’s Social Care service. The role centers on front-line reception work, including greeting families and visiting professionals, booking appointments, rooms and meetings, and handling purchase orders, invoices and petty cash.

This 20-hour post runs on Wednesday afternoon and Thursday and Friday days, and it requires GCSE Maths and English and IT skills.

Qualifications

• GCSE Maths and English are required.
• Experience using IT systems, including all Microsoft packages.

Responsibilities

• Be the first point of contact for parents, children, carers and visiting professionals, keeping a warm and inclusive environment
• Coordinate and schedule appointments, room bookings, training courses and multi-agency meetings
• Process purchase orders, handle invoice receipts, manage petty cash and reconcile credit or account statements
• Monitor building maintenance, report hazards and help ensure premises meet health, safety and security standards
• Support the smooth and effective running of the Hubs through high-quality administrative support and consistent processes

Skills

IT skills (Microsoft packages)

Education

GCSE Maths and English

Job description

A permanent administration officer post in Halton Borough Council's Children's Social Care service, supporting the Family Hubs that serve local families. The role centres on front-line reception work, including greeting families and visiting professionals, booking appointments, rooms and meetings, and handling purchase orders, invoices and petty cash. It is a 20-hour post across Wednesday afternoon and Thursday and Friday days, and it needs GCSE Maths and English and IT skills.

What the job involves

• Be the first point of contact for parents, children, carers and visiting professionals, keeping a warm and inclusive environment
• Co-ordinate and schedule appointments, room bookings, training courses and multi-agency meetings
• Process purchase orders, handle invoice receipts, manage petty cash and reconcile credit or account statements
• Monitor building maintenance, report hazards and help ensure premises meet health, safety and security standards
• Support the smooth and effective running of the Hubs through high-quality administrative support and consistent processes

What’s required

Qualifications

• GCSE Maths and English

Skills & knowledge

• Experience using IT systems, including all Microsoft packages

Nice to have

• Experience working in a busy reception setting
• Experience supporting local families
• Excellent customer service skills
• Excellent communication skills

What’s offered

• Annual leave from 34 days including bank holidays, increasing with long service
• Option to buy four additional unpaid days for the Annual Christmas Closedown
• Membership of the defined benefit Local Government Pension Scheme with generous employer contributions
• Life cover of three times salary via the Local Government Pension Scheme
• Investment in personal development
• Free car parking at HBC sites
• Employee benefits platform with discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme