Site Facilities & Workplace Experience Lead

Mitie; West of England; Sur place; GBP 29 000 - 39 000; Plein temps

Résumé du poste

Mitie is seeking a proactive Colleague Services Coordinator for our Bristol corporate office. You will lead daily FM activities, coordinate cleaning, mailroom, waste and front-of-house services, and act as main contact for facilities queries to ensure a safe and efficient workplace for colleagues and visitors.

Reporting to the Colleague Services Manager, you will support procurement, KPI reporting and service improvements, while championing a positive workplace experience across the site.

Qualifications

• Experience in a facilities management or workplace support role.
• Excellent organisational and multitasking abilities.
• Solid understanding of FM services, health and safety compliance.
• Confident communicator, able to liaise with stakeholders at all levels.
• Proactive, hands-on approach as deputy to Colleague Services Manager.

Responsabilités

• Coordinate daily FM services and act as first point of contact for facilities queries.
• Schedule and supervise contractors and vendors, ensuring SLAs/KPIs.
• Monitor building standards (HVAC, lighting, access control, BMS) and report defects.
• Support health, safety checks, risk assessments and incident reporting.
• Assist procurement, invoices, dashboards and asset registers.

Connaissances

Facilities management experience

Organisational skills

Health & safety knowledge

Communication skills

Proactive / deputy duties

Description du poste

Mitie is seeking a proactive Colleague Services Coordinator for our Bristol corporate office. You will lead daily FM activities, coordinate cleaning, mailroom, waste and front-of-house services, and act as main contact for facilities queries to ensure a safe and efficient workplace for colleagues and visitors.

Reporting to the Colleague Services Manager, you will support procurement, KPI reporting and service improvements, while championing a positive workplace experience across the site.