Workplace Experience Coordinator - Career Growth & IOSH Support

Mitie; Birmingham; On-site; GBP 21,000 - 29,000; Full time

Job summary

Mitie in Birmingham is seeking a Workplace Coordinator to support the delivery of an exceptional workplace experience within a professional services environment. You will be a key ambassador for Mitie and our client, ensuring operational excellence, outstanding service, and a welcoming space for colleagues, clients and visitors.

The role covers workplace and soft services, coordinating communications and stakeholder engagement, assisting with office moves, onboarding activities, and events, and

Qualifications

• Experience in workplace, facilities management, hospitality, customer service, or corporate environments.
• Excellent organisational and administrative skills with the ability to manage multiple priorities.
• Strong communication and stakeholder management skills.
• Ability to work independently while contributing to a team.

Responsibilities

• Deliver workplace and soft services across the site, maintaining professional, safe, and welcoming environments.
• Manage workplace issues and work orders through internal systems with timely resolution.
• Conduct workplace inspections and audits and support improvement actions.
• Support workplace initiatives, office moves, onboarding activities, communications, and employee engagement events.
• Collaborate with internal service teams and external suppliers to deliver a seamless workplace experience.

Skills

Facilities management

Customer service

Stakeholder management

IT literacy

Organisational skills

Tools

Microsoft Office

Job description

Mitie in Birmingham is seeking a Workplace Coordinator to support the delivery of an exceptional workplace experience within a professional services environment. You will be a key ambassador for Mitie and our client, ensuring operational excellence, outstanding service, and a welcoming space for colleagues, clients and visitors.

The role covers workplace and soft services, coordinating communications and stakeholder engagement, assisting with office moves, onboarding activities, and events, and