Facilities & Workplace Operations Specialist

Jones Lang LaSalle Incorporated; Hilton; On-site; GBP 17,000 - 25,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a hands-on MAC Assistant to support three core service areas: workstation fixes, meeting room management, and furniture lifecycle tasks. You will be the key contact for occupants, vendors, and service providers, ensuring a smooth, safe, and efficient workplace.

Join a dynamic team at a site where no two days are the same; you will collaborate with property management, engineering, and vendors to maintain spaces and resolve issues promptly,

Qualifications

• GCSEs in English and Maths or equivalent qualifications.
• Driving license.
• Willingness to work overtime on an ad hoc basis (weekends and evenings).
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Clear, professional written and verbal communication skills.
• Comfort using work order management systems, Microsoft Office, and other basic workplace technology.

Responsibilities

• Respond to facility-related service requests and coordinate timely resolution with internal teams or external vendors.
• Monitor work order systems to track progress and ensure documentation.
• Assist with preventive maintenance scheduling across building systems.
• Coordinate space planning, moves, and minor reconfigurations with stakeholders.
• Support emergency preparedness, safety audits, and incident reporting.
• Provide furniture and workstation support, including moves, audits, and maintenance.

Skills

Organizational skills

Written and verbal communication

Teamworking

Independent work

Walk facility regularly

Education

GCSE English & Maths

Tools

Work order management systems

Microsoft Office

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a hands-on MAC Assistant to support three core service areas: workstation fixes, meeting room management, and furniture lifecycle tasks. You will be the key contact for occupants, vendors, and service providers, ensuring a smooth, safe, and efficient workplace.

Join a dynamic team at a site where no two days are the same; you will collaborate with property management, engineering, and vendors to maintain spaces and resolve issues promptly,