Facilities Technician for Retirement Village

ExtraCare Retail Limited; Birmingham; On-site; GBP 21,000 - 28,000; Full time

Job summary

ExtraCare Charitable Trust is seeking a Facilities Maintenance Assistant to support daily maintenance across the village on Hagley Road. You will perform planned and reactive maintenance, safety checks, and basic repairs to ensure a safe, compliant community for residents and staff.

The role requires hands-on experience with building services, basic plumbing and electrical tasks, and a proactive approach to maintaining high standards.

Qualifications

• Ideally a facilities background in a multi-dwelling building.
• Skills in carpentry and plumbing.
• Flexible to support the village during emergencies and outside normal hours.
• Responsible for repairs and maintenance on-site with your team.
• Working knowledge of MS Word and Excel to log maintenance requests.
• Reliable, punctual and able to work unsupervised.
• Strong communication skills including empathy.
• Excellent attention to detail.
• Commitment to health and safety (COSHH or IOSHH desirable).

Responsibilities

• Carry out planned preventative maintenance, reactive repairs, and statutory compliance checks across the village.
• Perform health and safety inspections, life-critical system testing, and daily operational checks in line with legislation and company procedures.
• Ensure repair requests are prioritised, completed within target timescales, and delivered to a high standard.
• Support the management of void properties, including water safety checks, flushing routines, and general repairs.
• Work alongside contractors to ensure safe working practices, compliance with risk assessments, and quality workmanship.
• Provide general handyman support to residents, including minor repairs and furniture assembly where required.
• Maintain accurate maintenance records, raise purchase orders, and report defects using company systems.
• Assist with staff induction, fire safety training, risk assessments, and resident queries or complaints.
• Conduct regular site inspections to identify hazards and maintain a safe, clean, and compliant environment.
• Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence.

Skills

Carpentry

Plumbing

Communication skills

Attention to detail

Health and safety

Time management

Tools

MS Word

Excel

Job description

ExtraCare Charitable Trust is seeking a Facilities Maintenance Assistant to support daily maintenance across the village on Hagley Road. You will perform planned and reactive maintenance, safety checks, and basic repairs to ensure a safe, compliant community for residents and staff.

The role requires hands-on experience with building services, basic plumbing and electrical tasks, and a proactive approach to maintaining high standards.