Facilities Technician – Retirement Village

ExtraCare Retail Limited; Clapham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33 days annual leave (FTE) pro-rata

Buy and sell holiday

Free life insurance

Cycle2work scheme

Attendance reward

On-site gym

Employer pension contribution

Blue Light Card discounts

Enhanced maternity & paternity

Health and wellbeing perks

Job summary

The ExtraCare Charitable Trust is recruiting a Facilities Maintenance Assistant for Wixams Retirement Village in Bedford. You will perform planned preventive maintenance, reactive repairs, and inspections across village facilities, ensuring a safe, compliant environment for residents and staff.

Working 37.5 hours per week in a permanent role, you will handle basic trades such as carpentry and plumbing, maintain records, and support residents with general handyman tasks, while adhering to health

Qualifications

• Ideally, a facilities background in a multi-dwelling building.
• Skills in carpentry and plumbing.
• Flexible to support the village during emergency situations and outside of normal working hours on a rota basis.
• To take responsibility for the repairs and maintenance service with your team on-site.
• Working knowledge of MS Word and Excel to log maintenance requests.
• Reliable, punctual and able to work unsupervised.
• Strong communication skills including empathy.
• Excellent attention to detail.
• Committed to health and safety. COSHH or IOSHH desirable.

Responsibilities

• Carry out planned preventative maintenance, reactive repairs, and statutory compliance checks across the village.
• Perform health and safety inspections, life-critical system testing, and daily operational checks in line with legislation and company procedures.
• Ensure repair requests are prioritised, completed within target timescales, and delivered to a high standard.
• Support the management of void properties, including water safety checks, flushing routines, and general repairs.
• Work alongside contractors to ensure safe working practices, compliance with risk assessments, and quality workmanship.
• Provide general handyman support to residents, including minor repairs and furniture assembly where required.
• Maintain accurate maintenance records, raise purchase orders, and report defects using company systems.
• Assist with staff induction, fire safety training, risk assessments, and resident queries or complaints.
• Conduct regular site inspections to identify hazards and maintain a safe, clean, and compliant environment.
• Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence.

Skills

Carpentry

Plumbing

Health and safety

Communication skills

Tools

MS Word

Excel

Job description

The ExtraCare Charitable Trust is recruiting a Facilities Maintenance Assistant for Wixams Retirement Village in Bedford. You will perform planned preventive maintenance, reactive repairs, and inspections across village facilities, ensuring a safe, compliant environment for residents and staff.

Working 37.5 hours per week in a permanent role, you will handle basic trades such as carpentry and plumbing, maintain records, and support residents with general handyman tasks, while adhering to health