Facilities Maintenance Assistant

ExtraCare Retail Limited; Clapham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33 days annual leave (FTE) pro-rata

Buy and sell holiday

Free life insurance

Cycle2work scheme

Attendance reward

On-site gym

Employer pension contribution

Blue Light Card discounts

Enhanced maternity & paternity

Health and wellbeing perks

Job summary

The ExtraCare Charitable Trust is recruiting a Facilities Maintenance Assistant for Wixams Retirement Village in Bedford. You will perform planned preventive maintenance, reactive repairs, and inspections across village facilities, ensuring a safe, compliant environment for residents and staff.

Working 37.5 hours per week in a permanent role, you will handle basic trades such as carpentry and plumbing, maintain records, and support residents with general handyman tasks, while adhering to health

Qualifications

• Ideally, a facilities background in a multi-dwelling building.
• Skills in carpentry and plumbing.
• Flexible to support the village during emergency situations and outside of normal working hours on a rota basis.
• To take responsibility for the repairs and maintenance service with your team on-site.
• Working knowledge of MS Word and Excel to log maintenance requests.
• Reliable, punctual and able to work unsupervised.
• Strong communication skills including empathy.
• Excellent attention to detail.
• Committed to health and safety. COSHH or IOSHH desirable.

Responsibilities

• Carry out planned preventative maintenance, reactive repairs, and statutory compliance checks across the village.
• Perform health and safety inspections, life-critical system testing, and daily operational checks in line with legislation and company procedures.
• Ensure repair requests are prioritised, completed within target timescales, and delivered to a high standard.
• Support the management of void properties, including water safety checks, flushing routines, and general repairs.
• Work alongside contractors to ensure safe working practices, compliance with risk assessments, and quality workmanship.
• Provide general handyman support to residents, including minor repairs and furniture assembly where required.
• Maintain accurate maintenance records, raise purchase orders, and report defects using company systems.
• Assist with staff induction, fire safety training, risk assessments, and resident queries or complaints.
• Conduct regular site inspections to identify hazards and maintain a safe, clean, and compliant environment.
• Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence.

Skills

Carpentry

Plumbing

Health and safety

Communication skills

Tools

MS Word

Excel

Job description

The ExtraCare Charitable Trustare currently recruiting aFacilities MaintenanceAssistantat theirWixamsVillagelocation.

This is a fantastic opportunity for an experienced and technically skilled maintenance professional to join a friendly, dedicated team within a modern retirement village environment.

As a Facilities Maintenance Assistant, you will support the day-to-day maintenance and smooth operation of the village, carrying out planned preventative maintenance (PPM), reactive repairs, and general fault-finding across building services and facilities systems. The role includes a wide range of maintenance duties including basic plumbing, electrical repairs, carpentry, painting and decorating, health and safety inspections, and general building upkeep to ensure the village remains safe, compliant, and well maintained for residents, visitors, and staff.

Working as part of a supportive and customer-focused environment, you will play a key role in maintaining high standards throughout the village while supporting ExtraCare’s mission of delivering “better lives for older people”.

This opportunity would suit a reliable, proactive, and hands-on maintenance professional who takes pride in delivering excellent service and creating a safe and welcoming community for residents.

Role Details:

• Role :Facilities MaintenanceAssistant
• Type :Permanent
• Hours :37.5 hours per week
• Salary :£29,032.00
• Location : Wixams Retirement Village, Bedford Road, Bedford, MK42 6EA

Benefits include:

• 33 days annual leave (FTE) pro-rata for part-time
• Buy and sell holiday
• Free life insurance
• Cycle2work scheme
• Attendance reward
• Free use of on-site gym
• Up to 9% employer pension contribution (5% employee)
• Blue Light Card discounts
• Enhanced maternity & paternity allowance

What will you do as our Facilities MaintenanceAssistant?

• Carry out planned preventative maintenance, reactive repairs, and statutory compliance checks across the village.
• Perform health and safety inspections, life-critical system testing, and daily operational checks in line with legislation and company procedures.
• Ensure repair requests are prioritised, completed within target timescales, and delivered to a high standard.
• Support the management of void properties, including water safety checks, flushing routines, and general repairs.
• Work alongside contractors to ensure safe working practices, compliance with risk assessments, and quality workmanship.
• Provide general handyman support to residents, including minor repairs and furniture assembly where required.
• Maintain accurate maintenance records, raise purchase orders, and report defects using company systems.
• Assist with staff induction, fire safety training, risk assessments, and resident queries or complaints.
• Conduct regular site inspections to identify hazards and maintain a safe, clean, and compliant environment.
• Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence.

Person Specification:

• Ideally, a facilities background in a multi-dwelling building.
• Skills in carpentry and plumbing.
• Flexible to support the village during emergency situations and outside of normal working hours as required on a rota basis.
• To take responsibility for the repairs and maintenance service with your team on-site.
• Have a working knowledge of MS Word and Excel to maintain a system for logging maintenance requests.
• Be reliable, punctual, and able to work unsupervised.
• Able to demonstrate strong communication skills including empathy.
• Excellent attention to detail.
• Committed to health and safety. COSHH or IOSHH desirable.

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Extracaredoes notparticipate in the current “UK Visa Sponsorship” scheme, andwould not be able to facilitate sponsorship

• Closing date : Friday, 4th December 2026
• Interview dates : W/C07/12/2026

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserves the right to closethis advertisement early.