Facilities & Support Services Co-ordinator

Packagethe National Trust; Chyanvounder; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Free entry to NT places

Rental deposit loan

Season ticket loan

EV car lease

Staff discounts

Holiday allowance

Flexible working

Employee assistance programme

Free parking

Job summary

We are seeking an engaging Facilities and Support Services Coordinator to join The National Trust on a fixed-term basis. Based at Penrose Bunkhouse, you’ll coordinate facilities, support staff and volunteers, and supervise contractors on site.

You’ll be IT confident, using Word, Excel and Outlook, and maintain accurate records with NT systems while upholding high presentation and cleanliness standards.

Qualifications

• Well organised with an eye for detail and ability to multi-task.
• Strong written and verbal communication at all levels.
• Experience in a Business Support environment; IT proficient (Word/Excel/Outlook) using NT systems.

Responsibilities

• Provide day-to-day coordination for the property office and facilities.
• Support staff and volunteers, supervise contractors on site and manage logistics.
• Maintain accurate records and internal communications using National Trust systems.

Skills

Organisational skills

Attention to detail

Multi-tasking

Team player

Written communication

Verbal communication

Customer service

IT literacy

Tools

Word

Excel

Outlook

National Trust systems

Job description

for assistance, also supervising contractors on site.You'll work closely with all members of staff and volunteers on site, using your skills and expertise to support the operation. You'll be ensuring contractors are supervised on site, as well as looking after people and logistics. You'll also be confident using a variety of IT packages to keep accurate records, ensuring compliance is adhered too, using National Trust systems, and writing internal communications. You'll be working with a wide range of team members and will be the first person on the phone for general enquires. You'll be making sure the staff and volunteer areas are the best they can be.

Who we're looking for

We'll love to hear from you, if you're: well organised and have an attention to detail able to multi-task and prioritise your own workload committed to high standards of presentation and cleanliness a great team player confident in written and verbal communication, and, comfortable communicating with people at all levels flexible, and customer focussed with strong customer service skills experienced in a Business Support environment; along with facilities or office responsibility IT confident, as you'll be using Word, Excel, Outlook, and National Trust systems

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes
• cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
• Click here to find out more about the benefits we offer to support you.

Job DescriptionSummary

We're looking for an engaging individual who is known for their exceptional organisational skills along with a love for supporting others. Working as part of a passionate team, you'll play an integral role to the property. This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.

What it's like to work here

You'll be based at our small, Friendly office at Penrose Bunkhouse in Chyvarloe, supporting the National Trusts Lizard and Mid Cornwall Portfolio. Around ten colleagues are based in the office, with staff and volunteers regular joining us for meetings and collaborative working, creating a welcoming and supportive Atmosphere.

As the Facilities and Support Services Coordinator, you'll provide essential day-to-day coordination and support for the property office, helping to ensure our facilities, services and administrative