Facilities Supervisor

TN United Kingdom; London; On-site; GBP 22,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Facilities Supervisor to join their vibrant team in a high-impact venue. This role is crucial for maintaining the operational readiness of a bustling food hall, ensuring cleanliness, and addressing maintenance needs. The ideal candidate will possess strong problem-solving abilities, a keen eye for detail, and a proactive attitude. With a commitment to fostering a diverse and inclusive workplace, this company offers exciting opportunities for growth and development. Join a passionate team that values respect, ambition, and impact, and help create memorable experiences for visitors.

Benefits

Generous F&B discount

Employee Assistance Program

Perks at Work discounts

Enhanced maternity/paternity/adoption leave

London Living Wage

Disability Confident Committed employer

Best Companies accredited employer

Qualifications

• Experience in facilities or hospitality operations is essential.
• Strong problem-solving skills and proactive work ethic are required.

Responsibilities

• Ensure the food hall is clean, tidy, and operational each day.
• Oversee minor repairs and coordinate with contractors for larger tasks.
• Conduct regular safety checks and risk assessments.

Skills

Problem-solving skills

Attention to detail

Basic plumbing knowledge

Basic electrical knowledge

Ability to work under pressure

Education

Trade Qualifications (optional)

Health & Safety Certifications (optional)

Tools

Maintenance logging systems

Scheduling software

Job description

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KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses, and operate Seven Dials Market - our flagship central London food hall - that sees 40,000 visitors eat and drink at our 20 independent food businesses and two bars every week.

We are a hospitality obsessed and people-first company who believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the KERB up.

Role Description

We’re on the look-out for a hands-on, super-star Facilities Supervisor to join our incredible Seven Dials Market team and oversee the daily maintenance, cleanliness, and operational readiness of our venue. This is a great opportunity for someone who is looking to work within a high-impact venue based role which is essential to ensuring the smooth operation of the whole venue. You’ll be opening the food hall, ensuring it meets our high standards of hygiene and presentation, and addressing any maintenance issues.

Respect, Ambition and Impact - our core values, if you see that we can do something better, tell us and then let’s get it implemented!

Responsibilities

• Opening the Venue: Ensure the food hall is clean, tidy, and ready for operation each day.
• Maintenance & Repairs: Oversee and carry out minor repairs, basic plumbing, electrical fixes, and general upkeep. Coordinate with external contractors for larger maintenance tasks.
• Cleaning & Hygiene: Ensure all public areas, staff facilities, and waste management systems meet health and safety standards.
• Stock & Supplies: Maintain stock levels for cleaning products and essential maintenance supplies.
• Health & Safety Compliance: Conduct regular safety checks and risk assessments to ensure the venue operates within legal requirements.
• Assisting the Team: Assist vendors and internal teams with any facility-related needs.

Requirements and Skills

• Experience in a facilities, maintenance, or hospitality operations role.
• Strong problem-solving skills and the ability to work proactively.
• Basic knowledge of plumbing, electrics, and general building maintenance.
• A keen eye for detail and high standards of cleanliness.
• Ability to work early mornings and occasional weekends.
• A positive, can-do attitude and ability to work under pressure.

Desired but not essential

• Trade Qualifications – Certifications in electrical work, plumbing, carpentry, or general maintenance.
• Experience in Hospitality or Food & Beverage – Knowledge of food hall or hospitality operations.
• Health & Safety Certifications – Knowledge of COSHH, HACCP, Fire Safety, or First Aid.
• Experience Managing Contractors – Liaising with external maintenance teams or service providers.
• Knowledge of Building Management Systems (BMS) – Familiarity with HVAC, alarms, and security systems.
• Previous Management Experience – Supervising a small team or contractors.
• Basic IT Skills – Ability to use maintenance logging systems or scheduling software.

What you’ll get by joining KERB

• Generous F&B discount across KERB food and drinks.
• Access to Employee Assistance Program (Hospitality Action).
• Perks at Work discounts.
• Enhanced maternity / paternity / adoption leave after 2 years.
• A London Living Wage and Disability Confident Committed employer.
• A Best Companies accredited employer.

Diversity & Inclusion

As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.