Facilities & Safety Officer (12-Month Contract)

Crawley; Crawley; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Standby scheme

First aid

14% weekend allowance

Job summary

Crawley Borough Council is seeking a proactive, customer-focused individual to join the Facilities team on a 12-month fixed term contract. The role covers multiple sites including community centres, Town Hall, and other public spaces, ensuring spaces are safe, welcoming and ready for use.

You will handle customer service, venue opening/closing, routine maintenance, safety inspections and emergency response, with shifts that may include evenings, weekends and bank holidays.

Qualifications

• Excellent customer service and communication skills.
• Enjoys practical, hands-on work in a varied environment.
• Can work independently and as part of a team.
• Experience of basic building maintenance and repairs.
• Demonstrates good problem-solving and decision-making skills.
• Organised, reliable and flexible in their approach to work.
• Can manage competing priorities and respond effectively to changing demands.

Responsibilities

• Customer service and venue support, welcoming customers and providing exceptional service across council facilities.
• Open and close venues for events and activities, including evenings when required.
• Carry out routine repairs and maintenance, including basic carpentry and plumbing.
• Perform health and safety inspections, fire alarm testing and security checks.
• Respond to emergencies and support first aid incidents where trained.
• Support upkeep of allotments, sports pavilions, cemeteries and public facilities.
• Collect, sort and distribute internal and external mail; purchase materials and coordinate contractor repairs.

Skills

Customer service

Communication

Teamwork

Maintenance

Problem solving

Organization

Adaptability

Prioritization

Job description

Crawley Borough Council is seeking a proactive, customer-focused individual to join the Facilities team on a 12-month fixed term contract. The role covers multiple sites including community centres, Town Hall, and other public spaces, ensuring spaces are safe, welcoming and ready for use.

You will handle customer service, venue opening/closing, routine maintenance, safety inspections and emergency response, with shifts that may include evenings, weekends and bank holidays.