On-Site Facilities Lead – Office & Services

Positive Employment; England; On-site; CAD 44,000 - 63,000; Full time

Job summary

Positive Employment is seeking a Facilities Officer for a housing association client based in Kent. The role is office-based and focuses on professional, efficient facilities management to provide a safe and comfortable working environment and excellent customer service.

The contract is initially 1 month with potential extension. Duties include handling service requests, logging in the CAFM system, coordinating catering and stationery, reporting equipment faults, processing post, and supporting

Qualifications

• Experience in facilities, office support or administrative roles.
• Experience using CAFM or similar helpdesk systems is desirable.
• Strong customer service skills.
• Good organisational skills and ability to prioritise deadlines.
• Proactive, hands-on approach.

Responsibilities

• Manage all facilities service requests for the office and operational areas, including the car park.
• Log service requests in the CAFM system and ensure resolution within SLA targets.
• Assist with ordering catering and stationery supplies.
• Report faults with office machinery and equipment.
• Handle all incoming and outgoing post.
• Carry out facilities tasks as directed by the Facilities Officer and/or Facilities Manager.

Skills

Customer service

Organisation

Proactive

Time management

Tools

CAFM system

Job description

Positive Employment is seeking a Facilities Officer for a housing association client based in Kent. The role is office-based and focuses on professional, efficient facilities management to provide a safe and comfortable working environment and excellent customer service.

The contract is initially 1 month with potential extension. Duties include handling service requests, logging in the CAFM system, coordinating catering and stationery, reporting equipment faults, processing post, and supporting