Facilities Operations Coordinator — Client & Contractor Liaison

PPVS; United Kingdom; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Performance bonus

Life insurance

On-site parking

Job summary

PPVS is a friendly family run business established in 2015 with clients across the UK. We are seeking an experienced Facilities Operations Coordinator to support our day-to-day client operations and manage planned and reactive work through CAFM systems.

You will coordinate contractors, monitor H&S compliance, and assist with onboarding, invoicing, and admin tasks while building strong relationships with suppliers and internal teams. This role is based in Peterborough.

Qualifications

• Knowledge of Microsoft Office packages.
• Experience in property or facilities management.
• Excellent customer service experience.
• Strong knowledge of facilities management operations.

Responsibilities

• Log and schedule planned and reactive work requests in CAFM systems.
• Coordinate with contractors and clients to ensure smooth jobs and high service levels.
• Monitor health and safety processes and contractor accreditations.
• Find contractors to expand support networks and manage onboarding.
• Follow up outstanding work and update clients on progress.
• Respond to general inquiries by phone and email promptly.
• Monitor planned maintenance tasks and ensure documentation is provided.
• Schedule mobile engineering team for smooth work request transitions.
• Assist with tender proposals for submission.
• Support Directors and management with day-to-day administration.
• Support finance with invoice approvals and distributions.

Skills

Microsoft Office

Customer Service

Facilities Management

Education

GCSEs Maths & English

A Levels or Diploma

IOSH/NEBOSH

Facilities Management qualifications

Tools

CAFM systems

Job description

PPVS is a friendly family run business established in 2015 with clients across the UK. We are seeking an experienced Facilities Operations Coordinator to support our day-to-day client operations and manage planned and reactive work through CAFM systems.

You will coordinate contractors, monitor H&S compliance, and assist with onboarding, invoicing, and admin tasks while building strong relationships with suppliers and internal teams. This role is based in Peterborough.