Facilities & Operations Coordinator

OCS Group; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

OCS UK & Ireland is hiring for a facilities management role focused on on-site operations and service delivery. The successful candidate will monitor site activities, manage contractors, handle invoices, and ensure safety and compliance across multiple buildings.

You will work with the Building Manager to prepare reports, coordinate inspections, and support tenancy and utility processes while maintaining strong stakeholder relationships and ensuring quality standards.

Qualifications

• Knowledge of property management legislation and industry practices.
• Ability to build and maintain client, supplier and customer relationships.
• Understanding of property inspections, IT applications and service charges.
• Familiarity with building operations, health and safety policies.
• Experience with contract law and insurance considerations for buildings.
• Ability to contribute to business planning and strategy.
• Team player with good communication and problem solving.
• Proficiency with Word, Excel and database tools.

Responsibilities

• Monitor site activities, report findings and act on maintenance/technical requests.
• Ensure health and safety on site and maintain records in Meridian.
• Engage with contractors and oversee on-site service delivery.
• Complete monthly/quarterly property inspections and upload documents to Meridian.
• Conduct meter readings and coordinate site work programmes with the EM.
• Manage P2P invoicing and payments; oversee utility bills and tenancy changes.
• Notify insurers, collate information and track claims to completion.
• Monitor tenant food hygiene ratings and drive improvements with HSE guidance.
• Provide activity reports and statistics to the Building Manager; manage tenant communications.

Skills

Property management knowledge

Stakeholder relationships

Health and safety legislation

Contract law understanding

Building operations (hard/soft)

IT skills (Word, Excel, databases)

Communication (verbal & written)

Problem solving and analysis

Tools

MS Word

Excel

Databases

Job description

OCS UK & Ireland is hiring for a facilities management role focused on on-site operations and service delivery. The successful candidate will monitor site activities, manage contractors, handle invoices, and ensure safety and compliance across multiple buildings.

You will work with the Building Manager to prepare reports, coordinate inspections, and support tenancy and utility processes while maintaining strong stakeholder relationships and ensuring quality standards.