Facilities & Operations Coordinator

JLL; England; On-site; GBP 32,000 - 43,000; Full time

Job summary

JLL is seeking a Facilities Coordinator to assist the Facilities Manager with operational activities across multiple sites in Hertfordshire, UK. The role includes overseeing procurement, financial processes, vendor management and safety procedures while delivering high standards of service.

Ideal candidates will have prior coordinator experience in facilities or property management, strong communication, and proficiency with Word, Excel and Outlook.

Qualifications

• You are keen to develop within the workplace, spending time supporting a multi disciplinary team gaining knowledge and expertise.
• You have experience in a coordinator role working within facilities, property management, hospitality or related fields
• You work collaboratively as part of a team to solve problems with professionalism and service focused approach
• You are adept at multitasking and are able to manage multiple projects effectively
• You are open and have good communication skills
• You strive for excellence in what you do and share ideas for improvement
• You are proficient with computer equipment and programs (Word, Excel and Outlook) and have a keen interest in technology
• You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service

Responsibilities

• Provide support for, monitor the performance and coordinate a small team of multi-skilled operatives
• Develop a close working relationship with key Client stakeholders/partners, landlord, managing agents and all of the facilities vendors
• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
• Assist in the procurement of vendors and services as required
• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
• Ensure prompt and accurate management of purchase orders in the internal financial management platform
• Assist with the monthly accrual reports and help monitor the finance trackers
• Conduct site inspections, assessments, regular audits and carry out safety procedures as well as all building procedures, ad-hoc duties and performance measures
• Assist in the implementation of the property risk management program and industry best practice operations
• Maintain premises in neat and good working condition at all times
• Maintain duplicate office keys in good order
• Support the implementation and monitoring of disaster recovering and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Provide support for regular management reports and projects as required
• Achieve Key Performance Indicators (KPI) and Service Level Agreement (SLA) targets

Skills

Coordination

Facilities management

Teamwork

Communication

Tools

Word

Excel

Outlook

Job description

JLL is seeking a Facilities Coordinator to assist the Facilities Manager with operational activities across multiple sites in Hertfordshire, UK. The role includes overseeing procurement, financial processes, vendor management and safety procedures while delivering high standards of service.

Ideal candidates will have prior coordinator experience in facilities or property management, strong communication, and proficiency with Word, Excel and Outlook.