Facilities Officer

Westfield Secondary School; Sheffield; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Local Government Pension Scheme

Flexible and hybrid working

Learning and development opportunities

Health and wellbeing support

Employee discounts and benefits

Job summary

Sheffield City Council is seeking a proactive Facilities Officer to support the delivery of high-quality services across council buildings and community spaces.

You will monitor condition, safety, and compliance, manage contractor relationships, supervise staff, and help drive budgets, procurement, and KPI reporting in a busy, collaborative environment.

The role offers hybrid working and opportunities for development within a values-driven council committed to equality and safeguarding.

Qualifications

• Experience in facilities management, property management, or a related field.
• Excellent communication and customer service skills.
• Strong staff management and leadership abilities.
• Understanding of health and safety requirements in facilities environments.
• Able to manage competing priorities and work under pressure.

Responsibilities

• Monitor condition, performance, safety, security and cleanliness of council buildings and facilities.
• Support planned and reactive maintenance works.
• Conduct site inspections and identify issues.
• Ensure effective KPI reporting and building user liaison.
• Liaise with contractors to ensure works meet standards.
• Assist in health and safety compliance oversight.
• Respond to inquiries, incidents and service requests.
• Support facilities budgets and procurement processes.
• Manage and develop operational staff including facilities assistants and cleaners.
• Maintain records and performance data.
• Collaborate with council services, customers and external partners.

Skills

Facilities management

Staff management

Health & safety

Communication

IT skills

Education

Facilities Management qualification

Job description

Make a Difference Every Day

Are you passionate about creating safe, welcoming, and well-maintained environments? Sheffield City Council is looking for a proactive and customer-focused Facilities Officer to join our Facilities Management team. This is an exciting opportunity to play a key role in supporting the delivery of high-quality facilities services across a diverse portfolio of council buildings and community spaces. You will help ensure our properties are safe, compliant, and fit for purpose, enabling staff, customers, and communities to thrive.

About The Role

As a Facilities Officer, you will be responsible for the day-to-day operations undertaken in council buildings, ensuring excellent standards of service delivery and statutory compliance. Working closely with colleagues, contractors, customers, and stakeholders, you will contribute to the efficient management of facilities services across the city. You will be involved in a wide variety of activities including staff and resource development and control building inspections, contractor management, health and safety monitoring, customer liaison, and supporting planned and reactive maintenance programmes.

Key Responsibilities

• Monitor the condition, performance , safety, security and cleanliness of council buildings, assets and facilities within a regionally assigned area of Sheffield .
• Support the management and delivery of planned and reactive maintenance works.
• Proactively conduct site inspections and identify maintenance, compliance, and operational issues.
• Ensure effective performance and KPI reporting
• Ensure effective building user liaison
• Liaise with contractors and service providers to ensure works are completed to agreed standards.
• Assist in monitoring compliance with health and safety legislation, policies, and procedures.
• Investigate and respond to building-related enquiries, incidents, and service requests.
• Support the management of facilities budgets and procurement processes where required.
• Responsible for line management, training, development and monitoring operational performance of service delivered by operational staff including Facilities Assistants and Cleaners.
• Maintain accurate records, reports, and performance data.
• Work collaboratively with council services, customers, and external partners.

About You

• Has experience in facilities management, property management, building maintenance, or a related field.
• Possesses excellent communication and customer service skills.
• Has strong, effective staff management skills
• Has a good understanding of health and safety requirements within a facilities environment.
• Can manage competing priorities and work effectively under pressure.
• Is proactive, organised, and solutions focused.
• Has strong IT and administrative skills.
• Can work flexible to cover need so seven day a week service for 7am - 7pm
• Can work independently while also contributing positively within a team.

A relevant qualification in Facilities Management, Building Services, Health and Safety, or a related discipline would be advantageous but is not essential.

What We Offer

• Competitive salary.
• Generous annual leave entitlement.
• Local Government Pension Scheme.
• Flexible and hybrid working opportunities where appropriate.
• Learning and development opportunities.
• Health and wellbeing support.
• Employee discounts and benefits programme.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.