Civil Enforcement Officer

Beighton; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Training & development

Uniform provided

Weekend pay enhancements

LGPS

Job summary

Sheffield City Council is seeking Civil Enforcement Officers to support parking enforcement across the city. You will patrol on foot, observe parking schemes, and help maintain safer streets, reducing congestion and ensuring the responsible use of public space.

This role requires good listening and communication, impartiality, and the ability to handle confrontational situations with professionalism. We offer full induction, comprehensive training, a supplied uniform, weekend work with pay

Qualifications

• Excellent listening and communication skills.
• Ability to remain impartial.
• Experience dealing with confrontational situations.
• Fit for outdoor patrol in all weather.
• Full driving licence held.
• Knowledge of enforcement legislation.
• Strong organisational skills under pressure.
• Confident communicator with negotiation abilities.

Responsibilities

• Enforce parking regulations to keep streets safe.
• Patrol on foot in all weather to deter violations.
• Support road safety and environmental matters.
• Provide high level public service with impartiality.
• Undergo full induction and training with uniform provided.
• Work flexible shifts including weekends.

Skills

Public service

Communication

Conflict handling

Problem solving

Physical fitness

Time management

Negotiation

Attention to detail

Teamwork

Adaptability

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

We're making a difference, be part of it.

Make a lasting impact on Sheffield’s streets, communities, and services.

The Parking Services team at Sheffield City Council are responsible for enforcing parking regulations throughout Sheffield. These regulations include off street car parks, residents parking schemes, on street pay & display, waiting and loading restrictions. We are a growing service and have achieved a great deal, but we need talented, positive and dedicated people to ensure we continue to make a difference for Sheffield.

Are you looking to join a friendly, supportive team and make a difference?

Parking services is a team that has been growing each year we now can expand our days and our Evening team to meet the service requirements.

We have the opportunity to recruit two additional Civil Enforcement Officers.

One to our Days team and one to our Evenings team.

The Days team work 7:15 – 15:09 and 10:45 – 18:39 shifts

The Evenings team work 15:00 – 23:00 shifts

Both teams cover weekend working. (full shift patterns below)

As Civil Enforcement Officer, you will play a pivotal role in the operational success of our enforcement services, helping us maintain safer streets, reduce congestion, and support the efficient use of public space.

You will also assist with road safety and environmental matters.

Full induction and training will be provided, along with full uniform.

What we need from you

• You will be a good listener, communicator, able to assimilate information and remain impartial.
• You will be able to store knowledge with the ability to adapt and react quickly to situations in a professional way.
• You will have experience of dealing with confrontational situations and providing high level public service with a self- driven nature.
• You will need to be fit, as the work requires patrolling outside on foot in all weather conditions.
• You will need to have a flexible approach to work and able to cover shift patterns which are currently on a fixed rota pattern and work 5 days out of 7 including weekends. Weekend working attracts a pay enhancement on top of the starting salary.(both shift patterns attached at the bottom)
• You will need to hold a full driving licence.
• Excellent working knowledge of relevant legislation, policies, and technologies used in enforcement operations.
• Strong organisational skills and the ability to manage conflicting priorities under pressure.
• A confident communicator with excellent interpersonal, negotiation, and decision-making abilities.

What We Offer:

• Opportunities to shape and improve public services in Sheffield.
• Comprehensive training and continuous professional development.
• A supportive and inclusive working environment.
• Local Government Pension Scheme, generous leave allowance, and other staff benefits.

As well as all the excellent benefits of working for Sheffield City Council, you will also be joining a friendly and supportive team. It really is a great time to join us, and we welcome your application.

Days Rota

Monday

Tuesday

Thursday

Friday

Saturday

Sunday

1

Rota day off

10:45 – 18:39

10:45 – 18:39

10:45 – 18:39

Rota day off

10:00 – 17:54

08:00 – 15:54

2

Rota day off

07:15 – 15:09

07:15 – 15:09

07:15 – 15:09

07:15 – 15:09

08:00 – 15:54

Rota day off

3

10:45 – 18:39

10:45 – 18:39

10:45 – 18:39

10:45 – 18:39

10:45 – 18:39

Rota day off

Rota day off

4

07:15 – 15:09

07:15 – 15:09

07:15 – 15:09

07:15 – 15:09

07:15 – 15:09

Rota day off

Evenings Rota

Monday

Tuesday

Thursday

Friday

Saturday

Sunday

1

3 x 11

3 x 11

3 x 11

Rota day off

Rota day off

3 x 11

1:30 x 9

2

3 x 11

3 x 11

Rota day off

3 x 11

3 x 11

3.30 x 11

Rota day off

3

3 x 11

3 x 11

3 x 11

3 x 11

3.30 x 11

Rota day off

Rota day off

4

3 x 11

3 x 11

3 x 11

3 x 11

3.30 x 11

Rota day off

Rota day off

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyoneand where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.