Project Support Officer

Sheffield City Council HQ; Sheffield; Hybrid; GBP 25,000 - 34,000; Full time

Job summary

Sheffield City Council is recruiting a Project Support Officer in the Housing & Neighbourhood Service to help manage our 39,000 council homes and a growing private rented sector. The role is based in the Fire Safety Team and will predominantly support the delivery of Fire Safety projects within the housing stock.

You will work with Service Manager, Operations and Project Managers to coordinate projects across Capital Delivery, with flexible remote working opportunities and a 37-hour week.

Responsibilities

• Support the Housing Service to ensure innovative, high quality, customer-focused service delivery across all functions.
• Provide essential project support to ensure successful delivery of Fire Safety projects within the Sheffield Council Housing Stock.
• Assist Service Manager, Operations and Development Manager and Project Managers to deliver projects across Capital Delivery.

Job description

Sheffield is a vibrant and green city with two world-class universities, high performing schools, and a thriving Advanced Manufacturing Innovation District. We want our city to flourish, to grow our communities and to build new homes.

We have an exciting opportunity to join Sheffield City Council as a Project Support Officer in the Housing & Neighbourhood Service that manages our 39,000 council homes and an ever-growing private rented sector market. There is one permanent full-time Project Support Officer vacancy available.

We are looking for:

• Someone who will support and assist the Service to ensure innovative, high quality, continually improving and customer-focused service delivery across all its functions.
• Someone who can develop policies, strategies, and organisational outcomes for the Council Housing Service, and for the wider Council as appropriate.
• People who can develop alliances and engage with key stakeholders to achieve outcomes for the residents of Sheffield and who are committed to delivering exceptional customer service.
• Listeners who continually seek feedback from residents and partners to improve performance and services that meet expectation.
• Effective communicators.

The position will be based in the Fire Safety Team. The postholder will predominantly be responsible for supporting the service through providing essential project support to ensure the successful delivery of projects relating to Fire Safety within the Sheffield Council Housing Stock.

The role will support the Fire Safety Teams; Service Manager, Operations and Development Manager and Project Managers to deliver both individual and portfolios of projects across Capital Delivery.

Experience and knowledge about Fire Safety relating to Housing is not essential but previous experience in project management/a good understanding of project management would be beneficial.

The role is full time (37 hours). The post is based at Solpro Business Park, Attercliffe, Sheffield. But there will also be an opportunity to work remotely at home.

For informal enquiries about the role please contact Sam Garrity via email at [e-mail]

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.