Facilities Office Services Concierge

Spirax Sarco Limited; Cheltenham; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

27 days holiday

Volunteering leave

Private healthcare

Pension plan

Life assurance

Share Ownership Plan

Free onsite parking

Flexible benefits

Discount portal

Everyone included benefits

Job summary

Spirax Sarco Limited is seeking an organised FM Office Services Advisor to provide front‑of‑house and facilities support at our Cheltenham sites. You will manage reception duties, post handling, access control, and admin tasks across multiple sites, with occasional travel between locations.

The role focuses on delivering a welcoming environment, effective administration, and data accuracy, while supporting facilities teams in finance and supplier processes.

Responsibilities

• Provide professional reception and front-of-house services, creating a welcoming experience for colleagues, visitors and contractors.
• Handle enquiries and support the day-to-day operation of the call management system.
• Support the administration of access cards, visitor and contractor badges and signing-in records.
• Process incoming and outgoing post and parcels, including arranging courier and Royal Mail services.
• Provide document copying, scanning, binding and laminating support.
• Administer facilities work requests using Accruent.
• Support contractor and supplier management processes.
• Maintain waste management and utility consumption data, ensuring relevant records and documentation remain up to date.
• Support facilities finance processes, including raising purchase orders and matching and receipting invoices.
• Maintain facilities systems, files and records across areas including waste, cleaning, catering, sustainability, driver risk, car hire and EV charging.
• Order stationery and maintain appropriate stock levels.
• Provide proactive administrative support to the wider facilities team.

Job description

Spirax Sarco Limited is seeking an organised FM Office Services Advisor to provide front‑of‑house and facilities support at our Cheltenham sites. You will manage reception duties, post handling, access control, and admin tasks across multiple sites, with occasional travel between locations.

The role focuses on delivering a welcoming environment, effective administration, and data accuracy, while supporting facilities teams in finance and supplier processes.