Facilities Manager VA2919

Anabas; Birmingham; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

33 days holiday per year inc Bank Holl

Employee Assistance Programme

Recognition and Reward scheme

Life Insurance 1 X annual salary

Aviva Digital GP service

Job summary

Anabas (UK 2) Ltd is seeking an experienced Facilities Manager for a prestigious client in the Snowhill area of Birmingham. You will be the first point of contact on site, delivering a 5-star client experience and taking full responsibility for on-site service delivery.

The role is full time (Monday to Friday, 40 hours per week) with responsibilities including management of on-site staff, coordinating supplier teams, ensuring compliance, and managing P&L for the contract.

Qualifications

• Experience leading on-site facilities teams and delivering client-focused FM services.
• Strong sense of professionalism, ownership and responsibility on client sites.
• Experience in coordinating multiple suppliers and on-site teams.

Responsibilities

• Manage on-site Anabas staff and supervise the supplier team.
• Coordinate and monitor external suppliers to meet service targets.
• Identify areas for improvement and implement changes in service delivery.
• Ensure customer service remains at the heart of FM delivery.
• Work with on-site teams to meet performance targets, safely and efficiently.
• Ensure compliance and timely completion of planned preventive maintenance (PPM).
• Handle reactive situations and incident reports as needed.
• Manage all P&L matters relating to the client contract, billing and ACW works.

Skills

Staff management

Client-facing

Service delivery

Health and safety

Job description

Anabas is a dynamic National Facilities Management company. Ourfocus lies in supporting corporate office occupiers looking for a greatworkplace experience for their staff and customers.

Anabas is currently seeking to employ an experienced Facilities Managerto provide an exceptional client experience through the delivery of theirduties to one of our prestigious clients in the Snowhill areaof Birmingham. You will be in a client facing role andrequired to provide a 5-star customer experience.

As the Facilities Manager you will be the first point of contact thatthe client has with Anabas.It is critical that the job holderdemonstrates professionalism, ownership, and responsibility for attending tothe client’s needs on site and where they are unable to do so, escalating in aswift and speedy manner to the appropriate personnel within Anabas to quicklysatisfy the needs of the client. You will have total responsibility forthe service delivery of facilities management on site.

Your responsibilities will include:

• Management ofAnabas staff on site.
• Monitor andcoordinate the supplier team.
• Identify areas ofimprovement in delivery of the services and processes; implementing changeas required.
• Ensure customerservice is at the heart of the way the FM services are delivered
• Work closely withthe on-site teams to ensure all aspects of performance targets are met andall works are carried out effectively, efficiently, and in a safe manner.
• Ensure operationalstatutory compliance and completion of PPM works on site.
• Deal with reactivesituations and manage incident reports as necessary.
• Manage all P&Lmatters relating to the client contract, billing model and ACW works.

This is a full time, permanent position. (Monday to Friday 40 hrs per week)

Benefits include:

• 33 days holiday per year inc Bank Holidays
• EmployeeAssistance Programme.
• Recognitionand Reward scheme.
• LifeInsurance 1 X annual salary
• Aviva Digital GP service