Client Services & Facilities Coordinator

Anabas (UK 2) Ltd; Greater London; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

33 days annual leave

Employee Assistance Programme

Cycle to Work scheme

Subsidised gym membership

Job summary

Anabas (UK 2) Ltd in White City, London is recruiting a permanent, full-time Client Service Coordinator to join a fast-paced facilities team on client sites. The role is 30 hours per week, Monday to Friday, with front of house, visitor management, and transactional support using Sage and CAFM systems.

You will build strong relationships with the client, onsite engineers and third-party contractors, coordinate events and reporting, and ensure excellent customer service in a busy environment.

Qualifications

• Experience in a busy office or facilities coordinator role.
• Strong organisational and communication skills.
• Proactive, professional, and customer-focused attitude.

Responsibilities

• Visitor management and front of house duties, reception and switchboard.
• Coordinate events and liaise with on-site teams and contractors.
• Log client requests in CAFM system and ensure SLA compliance.
• Prepare quotations and monthly reporting; manage purchasing on Sage.
• Maintain client relationships and provide excellent customer service.

Skills

Customer service

Organisation

Communication

Team coordination

Tools

Sage

QFM CAFM

Teams/Office 365

Job description

Anabas (UK 2) Ltd in White City, London is recruiting a permanent, full-time Client Service Coordinator to join a fast-paced facilities team on client sites. The role is 30 hours per week, Monday to Friday, with front of house, visitor management, and transactional support using Sage and CAFM systems.

You will build strong relationships with the client, onsite engineers and third-party contractors, coordinate events and reporting, and ensure excellent customer service in a busy environment.