Events and Reception Team Leader VA2981

Anabas (UK 2) Ltd; Greater London; Vor Ort; GBP 37.000 - 46.000; Vollzeit

Benefits dieser Stelle

33 days holidays

Employee Assistance Programme

Life Insurance

Aviva Digital GP

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Company events

Zusammenfassung

Anabas (UK 2) Ltd in London is seeking an experienced Events and Reception Team Leader to deliver outstanding client experiences at a prestigious Piccadilly location. You will guide reception and events teams, mentor staff, and ensure operational excellence in a fast-paced workplace.

You will manage bookings, communications, and health & safety duties, while maintaining a warm welcome for guests. The role requires DBS clearance and a commitment to high service standards; Monday–Friday, 40 hours

Qualifikationen

• Experience working as a receptionist in a 5 star environment.
• Exceptional organisation and communication skills.
• Ability to thrive in a fast-paced environment.
• Pass DBS check.

Aufgaben

• Lead the front of house and events teams to deliver exemplary service.
• Develop and update front of house procedures to site requirements.
• Foster a positive, authentic culture within the team.
• Oversee guest experience and ensure a warm, delightful welcome.
• Own front of house communications and bookings in line with site rules.
• Perform front of house duties as part of the team and model service.
• Collaborate with event hosts to support successful events.
• Complete health and safety duties to ensure safe operations.

Kenntnisse

Leadership

Front of house

Jobbeschreibung

Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

Anabas is currently seeking to employ an experienced Events and Reception Team Leader to provide an exceptional client experience at one of our prestigious clients in the Piccadilly are of London. A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.

• Working Monday to Friday between 7:00am and 7:00pm - flexible when business needs require

Your responsibilities will include:

1. Lead the front of house services guiding, mentoring, and motivate reception and events teams to deliverexceptional service and operational excellence.

2. Develop and continuously update front of house procedures in line with site specific requirements.

3. Foster a positive culture within the front of house team focused on delivering service in a true authenticand individual manner.

4. Oversee all guest experience operations ensuring guests are provided a warm and delightful welcome.

5. Take ownership of all front of house communications and bookings ensuring your team manage this inaccordance with site requirements.

6. Actively complete all front of house duties as part of the team as required, leading by example to elevateservice delivery.

7. Work with event hosts to support events that exceed their vision in a deliverable manner.

8. Complete all health and safety duties to ensure front of house and event operations are delivered in asafe manner

You will have:

Experience working as a receptionist in a 5 star environment

Have exceptional organisation and communication skills.

The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks.

This is a full time, permanent position. (Monday to Friday 40 hrs per week)

You will be required to pass vetting for this role, including:

• DBS Check

Benefits include:-

Salary - £41,500 per annum

33 days holiday per year inc Bank Holidays,

Employee Assistance Programme.

Recognition and Reward scheme.

Life Insurance 1 X annual salary

Aviva Digital GP service

Recommend a friend scheme.

Company events.