Facilities Assistant VA2979

Anabas (UK 2) Ltd; Greater London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Lunch voucher

33 days holiday

Employee Assistance Programme

Recognition and Reward scheme

Life Insurance 1 x annual salary

Aviva Digital GP service

Cycle 2 Work scheme

Recommend a friend scheme

Company events

Training & development opportunity

Job summary

Anabas (UK 2) Ltd is seeking an experienced Facilities Assistant in London to deliver exceptional client experiences on site at a prestigious location. The role is client-facing, requiring professionalism, flexibility, ownership and responsibility for meeting the client’s needs.

You will handle facilities administration, front-of-house duties, meeting room and catering management, and work with on-site teams to meet performance targets while ensuring safe delivery of services.

Qualifications

• Front of house duties and high standard guest service.
• Facilities administration and coordinating daily tasks.
• Managing meeting room and catering requirements.
• Delivering a 5-star client experience on site.

Responsibilities

• Facilities administration
• Supporting front of house duties and ensuring guests receive 5-star service
• Co-ordinating day-to-day facilities tasks as directed by the Facilities Manager
• Meeting room and catering management
• Identifying areas for improvement and implementing change
• Ensuring customer service is at the heart of FM service delivery
• Working with on-site teams to meet performance targets and maintain safety
• Support regulatory compliance and completion of PPM works on site
• Handle reactive situations and manage incident reports as needed

Skills

Front of house

Facilities administration

Meeting room management

Customer service

Job description

AtAnabas, we are a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

Anabas is currently seeking to employ an experienced and adaptable Facilities Assistant to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients in the St James Square area of London. You will be in a client facing role and required to provide a 5-star customer experience.

It is critical that the job holder demonstrates professionalism, flexibility, ownership, and responsibility for attending to the client’s needs on site.

Your responsibilities will include:

• Facilities administration
• Supporting with front of house duties, ensuring that all guests receive a 5 star service
• Co ordinating day to day facilities tasks, as directed by the Facilities Manager
• Meeting room and catering management
• Identify areas of improvement in delivery of the services and processes; implementing change as required
• Ensure customer service is at the heart of the way the FM services are delivered
• Work closely with the on-site teams to ensure all aspects of performance targets are met and all works are carried out effectively, efficiently, and in a safe manner
• Support operational statutory compliance and completion of PPM works on site
• Deal with reactive situations and manage incident reports as necessary

You will be required to pass a high level of financial services security vetting for this role, including:

• Criminal check
• 6-year Address check
• Sanctions Watch List including political Exposed Person

Working Hours

This is a full time, permanent position. Monday to Friday between 7am - 4pm, but every 2 weeks 1 day at 11am - 8pm, 40 hours per week.

This role also includes the provision of a £16 lunch voucher, per working day in the office (non contractual benefit)

Benefits include:

• Salary - £35,000
• 33 days holiday per year including Bank Holidays
• Employee Assistance Programme
• Recognition and Reward scheme
• Life Insurance 1 x annual salary
• Aviva Digital GP service
• Cycle 2 Work scheme
• Recommend a friend scheme
• Company events
• Training & development opportunity