Facilities Manager

Serco Limited; Oxford; Presencial; GBP 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free gym membership

DBS checks

Free swimming lessons

21 days holiday

Descripción de la vacante

Leisure Solutions Community Trust is recruiting a Facilities Manager to lead the day-to-day operation of a busy leisure facility and deliver safe, welcoming, high-performing services.

You will work closely with the General Manager to drive growth, innovation and excellent customer experiences, while coaching Duty Managers and developing staff to their full potential. An Enhanced DBS check is required for this role.

Formación

• Experience in facilities management, leisure operations or a similar operational leadership environment.

Responsabilidades

• Lead the safe, effective and efficient operation of the facility, ensuring high standards of health, safety and environmental compliance.
• Support the General Manager in delivering operational plans, business objectives and sustainable growth.
• Manage, coach and develop Duty Managers and departmental leaders, creating headroom for people to grow and perform at their best.
• Drive excellent customer service, building trust with customers, stakeholders and the local community.
• Use performance data and key performance indicators to identify opportunities for continuous improvement and innovation.
• Take responsibility for facility readiness, keyholder duties and emergency response support when required.

Conocimientos

Facilities management

Team leadership

Communication

Data-driven decisions

Ice rink experience

First Aid

Descripción del empleo

Make a positive difference every day

At Serco, we're pleased to be recruiting on behalf of Leisure Solutions Community Trust (LSCT).

Leisure Solutions Community Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Facilities Manager to join their team and help make a positive difference every day.

As Facility Manager, you'll lead the day-to-day operation of a busy leisure facility, creating a positive impact on communities by ensuring services are safe, welcoming and high performing. Working closely with the General Manager, you'll help drive growth, innovation and excellent customer experiences, while supporting colleagues to develop and thrive. Your work will have purpose - helping to create healthier, happier futures for the people who use the facility every day.

What you'll do as a Facilities Manager

• Lead the safe, effective and efficient operation of the facility, ensuring high standards of health, safety and environmental compliance.
• Support the General Manager in delivering operational plans, business objectives and sustainable growth.
• Manage, coach and develop Duty Managers and departmental leaders, creating headroom for people to grow and perform at their best.
• Drive excellent customer service, building trust with customers, stakeholders and the local community.
• Use performance data and key performance indicators to identify opportunities for continuous improvement and innovation.
• Take responsibility for facility readiness, keyholder duties and emergency response support when required.

Does this sound like you?

• Experience in facilities management, leisure operations or a similar operational leadership environment.
• A proven ability to lead, motivate and develop teams while creating a positive and engaged workplace culture.
• Strong communication and relationship-building skills with colleagues, customers and external stakeholders.
• Confident using operational and performance data to make decisions and create impactful solutions.Committed to delivering excellent customer experiences and making a positive impact on communities.
• Ability to ice skate or experience working in an ice rink is highly desirable
• First Aid trained or willingness to work towards it

What we offer

• Free gym membership for you and your immediate family
• Free safeguarding training and Disclosure and Barring Service (DBS) checks
• Free swimming lessons and holiday clubs for one child (50% off for additional children)
• 21 days' holiday plus bank holidays
• 6% employer matched pension contribution
• Training and development opportunities
• Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment

Learn more at www.moreleisure.org/employee-benefits

Vetting and checks:

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

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