Facilities Management Commercial Manager

Colliers; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a highly experienced Commercial Manager to lead all commercial aspects for facilities management services across a national portfolio. This pivotal role involves managing costs, ensuring compliance, and addressing commercial issues while overseeing budget management and supplier contracts. The successful candidate will have exceptional commercial acumen and a strong operational background in facilities management, with a focus on delivering excellence in a complex environment. If you are ready to take on a challenging yet rewarding role in a flexible, national capacity, this opportunity is perfect for you.

Qualifications

• 5+ years managing commercial elements in FM with contract values around £30 million.
• Exceptional acumen in contract management and cost control.

Responsibilities

• Address all commercial issues and ensure alignment with negotiation principles.
• Manage FM suppliers and validate additional costs transparently.

Skills

Commercial Management

Cost Control

Contract Management

Commercial Governance

Operational FM Background

Education

Experience in FM Services

Experience in Banking or Financial Services

Job description

Facilities Management Commercial Manager

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Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialized property types.

Colliers UK is headquartered in London, with over 1,200 professionals across 16 offices in the UK and Ireland.

We are seeking a highly experienced Commercial Manager to lead all commercial aspects (CCNs, claims, semi-competitive pricing, variable costs, additional works) for FM services across a national portfolio for our strategic client. This role is pivotal to the successful delivery of FM operations, focusing on managing costs and ensuring compliance with the commercial aspects of the MSA.

This is a flexible, national role with the location being adaptable. The successful candidate must be willing to travel across the UK to manage commercial issues.

Responsibilities

• Respond to and address all commercial issues.
• Ensure alignment with commercial principles agreed during negotiations.
• Identify gaps in the collective commercial understanding.
• Cascade commercial alignment throughout the FM organization.
• Manage FM suppliers according to contractual agreements (MSA).
• Validate additional costs outside semi-comp agreements, ensuring transparency.
• Manage and validate change control processes impacting contracts or commercial terms.
• Oversee budget management and reporting for costs outside the fixed price.
• Manage contractual levers and escalate issues to the FM Director when necessary.
• Review and approve all invoices as part of the Managing Agent responsibilities.

Qualifications

• Proven experience managing commercial elements across national FM portfolios with contract values around £30 million.
• Exceptional commercial acumen with deep expertise in contract management, cost control, and commercial governance.
• At least 5 years’ experience managing core FM services, preferably in complex, high-risk environments.
• Sector experience within banking or financial services is desirable but not essential.
• Strong operational FM background with knowledge of pricing and gearing ratios, benchmarking, and cost-driving metrics.
• Willingness to travel nationally and be based centrally in Milton Keynes.

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Management