Facilities Helpdesk Administrator – Hospital FM Support

Equans Group; Chelmsford; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

24 days leave

Life insurance

Employee discounts

Gym membership discounts

Cycle to work

Holiday purchase scheme

CSR days

Referral rewards

EAP

Learning opportunities

Job summary

Equans, a facilities management provider, is seeking a Facilities Helpdesk Administrator at Broomfield Hospital in Chelmsford. The role is full-time (37.5 hours) with a rotating 3-week shift pattern across days and nights, including bank holidays.

You will log jobs in MAXIMO, keep customers updated on progress, and provide essential admin support to the helpdesk team. Ideal candidates will have experience in a similar role, strong communication, and solid IT skills including Microsoft Office.

Qualifications

• Experience in a similar role preferred.
• Strong communicator with the ability to liaise with colleagues and clients.
• Excellent administration, organisational and problem-solving skills.
• Good IT skills with experience of Microsoft Office.

Responsibilities

• Respond to calls and log jobs onto the MAXIMO system.
• Provide updates to clients on progress of requests.
• Offer general administration support to the Helpdesk team.
• Support a rotating shift pattern and collaborate with colleagues to deliver a seamless service.

Skills

Communication

Administration

Organisation

Problem-solving

Tools

MAXIMO

Job description

Equans, a facilities management provider, is seeking a Facilities Helpdesk Administrator at Broomfield Hospital in Chelmsford. The role is full-time (37.5 hours) with a rotating 3-week shift pattern across days and nights, including bank holidays.

You will log jobs in MAXIMO, keep customers updated on progress, and provide essential admin support to the helpdesk team. Ideal candidates will have experience in a similar role, strong communication, and solid IT skills including Microsoft Office.