Facilities Helpdesk Administrator - Harrogate

HAR Labcorp Early Development Laboratories Limited; Harrogate; Vor Ort; GBP 21.000 - 28.000; Vollzeit

Zusammenfassung

Labcorp is seeking a Helpdesk Administrator to join our Facilities team in Harrogate, North Yorkshire. The role involves managing daily helpdesk requests, maintaining records, and coordinating maintenance tasks within a corporate environment.

The ideal candidate will have GCSE or equivalent, strong communication skills, and experience with helpdesk operations or facilities administration. This position is based in Harrogate and follows a 37h/week schedule.

Qualifikationen

• GCSE level or equivalent required.
• Experience in a helpdesk or facilities administrator role preferred.
• Excellent communications and interpersonal skills with various stakeholders.
• Experience with TMS systems or strong IT skills considered acceptable.

Aufgaben

• Managing daily helpdesk requests through the TMS system.
• Monitoring the facilities helpdesk, responding to email and telephone enquiries and triaging tasks.
• Raising helpdesk requests for relevant departments or contractors.
• Maintaining the central database of purchasing requisitions raised by facilities.
• Updating and managing the annual contractor scheduling for preventative maintenance.
• Undertaking administrative tasks as required by facilities management.

Kenntnisse

Helpdesk experience

Interpersonal skills

IT literacy

Stakeholder management

Ausbildung

GCSE or equivalent

Tools

TMS system

Facilities software

Jobbeschreibung

Labcorp is seeking a Helpdesk Administrator to join our Facilities team in Harrogate, North Yorkshire. The role involves managing daily helpdesk requests, maintaining records, and coordinating maintenance tasks within a corporate environment.

The ideal candidate will have GCSE or equivalent, strong communication skills, and experience with helpdesk operations or facilities administration. This position is based in Harrogate and follows a 37h/week schedule.