Facilities Coordinator

TN United Kingdom; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Facilities Coordinator to support the operational delivery of FM services across multiple schools. This role involves liaising with clients and subcontractors, managing maintenance tasks, and handling financial processes like Purchase Orders and Invoices. The ideal candidate will have strong administrative skills, proficiency in Excel, and a collaborative approach to communication. Join a diverse and inclusive workplace that values potential and transferable skills, where your contributions will make a significant impact on the community.

Benefits

Flexible Working Hours

Wide Range of Benefits

Diversity and Inclusion Initiatives

Qualifications

• Strong administrative experience in facilities management.
• Proficiency in Excel and helpdesk systems.

Responsibilities

• Liaising with clients and subcontractors for maintenance.
• Assisting with financial processes and compliance data.

Skills

Administrative Experience

Excel Proficiency

Helpdesk Systems Knowledge

Communication Skills

Organizational Skills

Tools

Concept Helpdesk System

Job description

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Facilities Coordinator - Norwich Schools PFI

Location: Norwich

Hours: 40 hours per week – Monday to Friday, 08:00–17:00 – with some flexibility available; please discuss this during your application.

Responsibilities

As a Facilities Coordinator, you will support the Norwich Schools PFI team in ensuring the smooth operational delivery of FM services across six schools. Your daily tasks will include:

• Liaising with clients, helpdesk, sub-contractors, and operational staff to ensure reactive and planned maintenance is completed.
• Reviewing maintenance progress using the Kier helpdesk and updating the Concept system.
• Assisting with financial processes, including Excel spreadsheets, Purchase Orders, and Invoices.
• Maintaining compliance data and supporting the contract manager with audits.
• Uploading reports and subcontractor information into internal systems.

Candidate Requirements

This role is suitable for candidates with:

• Strong administrative experience, ideally in facilities management.
• Proficiency in Excel, helpdesk systems (especially Concept), and data management.
• Excellent communication and organizational skills, with a collaborative approach.

We value potential and transferable skills, so even if you don't meet every requirement, we encourage you to apply for a chat.

Benefits and Inclusion

Rewards and Benefits: We offer a wide range of benefits tailored to your needs. More details can be found here.

Diversity and Inclusion: We are committed to making Kier a diverse and inclusive workplace. Our initiatives are shaped by employee experiences, and as a Disability Confident employer, we ensure fair consideration for disabled applicants who meet the minimum criteria.

We look forward to receiving your application. #joinkier