Facilities Coordinator

Kier Group plc; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Facilities Coordinator to join their Norwich Schools PFI team. This role is pivotal in ensuring the smooth operational delivery of facilities management services across six schools. You will be responsible for liaising with various stakeholders, managing maintenance progress, and assisting with financial systems. If you have a strong administrative background and enjoy working collaboratively, this is an exciting opportunity to contribute to a diverse and inclusive workplace while supporting essential services in the education sector.

Benefits

Flexible Working Hours

Diversity and Inclusion Initiatives

Tailored Benefits

Qualifications

• Strong administrative experience, ideally within facilities management.
• Confident using Excel and helpdesk systems.

Responsibilities

• Liaising with clients and ensuring maintenance delivery.
• Assisting with financial systems including Excel spreadsheets.

Skills

Administrative Experience

Excel Proficiency

Communication Skills

Organizational Skills

Facilities Management Knowledge

Tools

Concept Helpdesk System

Job description

We're looking for a Facilities Coordinator to join our Norwich Schools PFI team based in Norwich.

Location:

Norwich, Taverham High School

Hours:

40 hours per week – Monday to Friday, 08:00–17:00 – some flexibility on hours available if desired, just let us know when you speak to us

What will you be responsible for?

As a Facilities Coordinator, you'll be working within the Norwich Schools PFI team, supporting them in ensuring smooth operational delivery of FM services across six schools.

Your day to day will include:

1. Liaising with clients, helpdesk, sub-contractors, and operational staff to ensure reactive and planned maintenance is delivered
2. Reviewing maintenance progress using the Kier helpdesk and updating the Concept system
3. Assisting with financial systems and information including Excel spreadsheets, Purchase Orders, and Invoices
4. Maintaining compliance data and supporting the contract manager in audit readiness
5. Uploading reports and subcontractor information into internal systems

What are we looking for?

This role of Facilities Coordinator is ideal if:

1. You have strong administrative experience, ideally within facilities management
2. You are confident using Excel, helpdesk systems (especially Concept), and can manage data accurately
3. You possess excellent communication and organizational skills and enjoy working as part of a collaborative team

We value potential and transferable skills, so even if you don't meet every criterion, please apply—we'd love to have a chat.

Rewards and Benefits

We offer a wide variety of benefits tailored to your needs. More information can be found here.

Diversity and Inclusion

Making Kier a diverse and inclusive workplace is a priority. We are committed to fair hiring practices, including for disabled applicants, and have initiatives and policies outlined in our D&I action plan.

We look forward to receiving your application to #joinkier.