Facilities Coordinator

PitchBook; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

PitchBook is seeking a Facilities Coordinator to ensure an optimal working environment for all staff members. This role involves maintenance, administrative duties, and providing support for events within a collaborative setting. Ideal candidates are proactive, possess strong organisational skills, and are eager to contribute to a vibrant office culture.

Benefits

Private medical insurance

Paid sabbatical program after four years

Paid parental leave

Employee resource groups

Transportation stipend

Qualifications

• 1+ years of previous experience in Office Administration or Customer Service preferred.
• Ability to take direction and work independently.
• A “no job is too big or too small” attitude.

Responsibilities

• Provide back office administrative and operations support.
• Perform minor scheduled and reactive maintenance.
• Field and respond to employee requests.

Skills

Organisational skills

Time management

Proactive

Flexible

Tools

Microsoft Office

Envoy

Slack

Zendesk

Job description

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At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

About the Role:

The Facilities Team is committed to keeping the PitchBook office in prime condition and contributing to office culture. We value efficiency, curiosity, reliability, and being supportive of each other and our employees. We strive to exceed expectations and be a go-to resource for everyone we encounter. Our team helps to make PitchBook a fun, safe, and inclusive place to work.

We are seeking a knowledgeable Facilities Coordinator to ensure an optimal working environment in our facility. The position of a Facilities Coordinator is responsible for ensuring the optimal working environment for all of the organization’s staff members by providing full maintenance services of a given facility as well as promoting safety conditions. A professional in this role usually maintains office equipment, as well as the physical space for the company they are employed by. Facilities Coordinators also resolve building problems and serve as a liaison between company employees and outside contractors called in to fix those issues.

Primary Job Responsibilities:

• Provide back office administrative and operations support
• Perform minor scheduled and reactive maintenance on office equipment and appliances
• Lift up to 60 pounds as a regular function of the job
• Perform morning and afternoon “rounds” to keep common areas tidy
• Receive and send mail and packages
• Inventory and stock office and kitchen supplies
• Manage storage area use and organization
• Coordinate with IT for new hire desk set up
• Provide support for internal event (includes moving furniture and event set up/break down)
• Work with Property Management team to resolve workspace issues
• Field and respond to employee requests
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• 1+ years of previous experience in Office Administration or Customer Service preferred
• Proactive and solution oriented – anticipates needs
• Ability to take direction and work independently on assigned tasks
• A “no job is too big or too small” attitude
• Strong organisational skills including effective time management and prioritisation of duties
• Ability to remain flexible in a constantly changing environment
• Experience with Envoy, Slack, and Zendesk a plus
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

Benefits at PitchBook:

Physical Health

• Private medical insurance
• Additional medical wellness incentives
• Life cover

Emotional Health

• Paid sabbatical program after four years
• Paid parental leave
• Robust training programs on industry and soft skills
• Minimum 25 days annual leave and volunteer days

Social Health

• Employee resource groups
• Employee referral bonus program
• Quarterly team building events
• Income protection
• Shared ownership employee stock program
• Transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Working Conditions:

We believe our business and our culture are strongest when we work together in person. We also know that it’s helpful to have some flexibility to work remotely. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 5days/week and that you are in the office full-time during the training period, for which the length varies by role. During an initial phone screen, the team will discuss expectations for this specific position.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It’s our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we’ve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.