Facilities Co-Ordinator

Mitie Cleaning & Hygiene Services; Castleford; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Extra holiday

MiDeals discounts

Cycle-to-work

Life cover

Enhanced pension

Share Plan

Recognition program

Prize draws

Job summary

Mitie Cleaning & Hygiene Services is recruiting a Facilities Coordinator for Castleford. You will join a team delivering day-to-day facilities management to ensure safe, compliant, well-maintained buildings and environments.

The role requires strong organisational skills, a full UK driving licence, and experience with CAFM systems, with a focus on customer service and efficient query handling. A proactive, professional approach is essential.

Qualifications

• Experience in facilities, property, workplace or admin environment.
• Full UK driving licence and vehicle ownership.
• Excellent communication and customer service skills.
• Experience using CAFM systems.

Responsibilities

• Coordinate daily facilities management activities across sites.
• First point of contact for facilities queries and service requests.
• Manage and monitor the facilities helpdesk system to log, prioritise and resolve requests.
• Coordinate external contractors and service providers for maintenance activities.
• Maintain records of compliance documentation, certificates, inspections and audits.

Skills

Organisational & coordination skills

UK Driving Licence

Communication skills

CAFM systems experience

Tools

CAFM systems

Job description

Better places, thriving communities.

Better places, thriving communities. Join Mitie – the future of high performing places.

ROLE: Facilities Coordinator
HOURS: Monday to Friday, 40 hours
LOCATION: Castleford - 197 Holywell Lane
Mitie have a new role open for an organised and proactive Facilities Coordinator to join their team in Castleford. Your role will support the day-to‑day delivery of facilities management services, ensuring that buildings, equipment, and workplace environments are safe, compliant, and maintained to a high standard.

Main Duties

• Coordinate the daily facilities management activities across assigned sites.
• Act as the first point of contact for facilities-related queries and service requests.
• Manage and monitor the facilities helpdesk system, ensuring requests are logged, prioritised, and resolved within agreed service levels.
• Coordinate external contractors and service providers for planned and reactive maintenance activities.
• Maintain accurate records of compliance documentation, certificates, inspections, and audits.

What We Are Looking For

• Experience working within a facilities, property, workplace, or administrative environment.
• Strong organisational and coordination skills.
• Full UK License and access to own vehicle.
• Excellent communication and customer service skills.
• Experience using Computer-Aided Facilities Management (CAFM) systems.

What We Can Offer

• Our market-leading offering provides you with benefits that suit your lifestyle.
• Development and in house courses / training,
• A supportive and friendly team environment,
• We have a virtual GP on hand for you and members of your household.
• So you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme.
• For example, you could access 50% of your earned pay before payday for a small fee.
• Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices.
• You might choose to purchase up to five extra days' holiday each year.
• You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost.
• There are many choices!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
• And we have a cycle-to-work scheme.
• Life cover of up to four times your salary is available.
• We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work.
• There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
• Our success is a direct result of the experience and quality of our people.
• Progressing your career is therefore a top priority for us.
• We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?