Facilities Billing & Works Coordinator

Mitie Group; Birmingham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

MiDeals discounts

Life cover

Enhanced pension contributions

Save-as-you-earn

Mitie Matching Share Plan

Job summary

Mitie Group in Birmingham is seeking a Small Works Coordinator to join the DfT contract. The role requires organizing billable works, coordinating contractors, and ensuring timely quoting, purchase orders, and invoicing while maintaining high service standards.

You will own scheduling, liaise with regional teams and suppliers, and ensure HSE and compliance. Strong admin skills from M&E or facilities management, a positive attitude, and BPSS clearance are important.

Qualifications

• Ideally possess customer service experience.
• Financial awareness, including raising quotations, purchase orders and reviewing invoices.
• Be computer literate, particularly in Microsoft Office and/or service request software.
• Knowledge of FM and similar software packages would be advantageous.

Responsibilities

• Assign billable pieces of work to the appropriate contractors or Regional Team and send relevant information to obtain estimates.
• Raise and submit quotations, answering queries raised by clients.
• Raise, revise and submit purchase orders.
• Instruct contractors and suppliers, ensuring HSE and compliant processes are followed.
• Instruct self-delivery jobs using the auto-scheduling system.
• Update and attach all required paperwork in order to close and bill works in a timely manner.
• Act as the preferred point of contact for a Region and conduct regular calls with operational teams and suppliers to manage job lists and updates.

Skills

Customer service

Financial awareness

MS Office

FM knowledge

Tools

MS Office Suite

Service request software

Job description

Mitie Group in Birmingham is seeking a Small Works Coordinator to join the DfT contract. The role requires organizing billable works, coordinating contractors, and ensuring timely quoting, purchase orders, and invoicing while maintaining high service standards.

You will own scheduling, liaise with regional teams and suppliers, and ensure HSE and compliance. Strong admin skills from M&E or facilities management, a positive attitude, and BPSS clearance are important.