Facilities Assistant x 4 - Guildford

The National Trust; Guildford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A conservation organization in Guildford is seeking a Facilities Assistant to contribute to the upkeep of Christmas events and outdoor settings. The role involves cleaning, maintenance, and ensuring a welcoming environment for visitors. Ideal candidates are team players with a focus on customer service. This role offers a range of benefits including a substantial pension scheme and flexible working conditions.

Benefits

Substantial pension scheme of up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Up to 32 days holiday allowance

Flexible working arrangements

Employee assistance programme

Free parking at most Trust places

Qualifications

• Focused on giving great service.
• Ability to work on your own initiative.
• Comfortable working in a flexible environment.

Responsibilities

• Assist in the day-to-day presentation of buildings and outdoor spaces.
• Perform cleaning and minor maintenance tasks.
• Engage with visitors and address queries.

Skills

Customer service focus

Team player

Well-organized

Adaptable

Willing to learn new skills

Job description

Facilities Assistant x 4 – Guildford

Summary

You’ll assist in the delivery of our Christmas events and help create an enjoyable experience for everyone that visits.

This role will predominately support our Snowdogs Discover trail which is an outdoor offer.

This role is all about using your practical skills and attention to detail to look after a place that people love.

We're looking for a Facilities Assistant to help keep the whole place in good condition and running smoothly for all the people who visit.

For this role, you’ll need to complete our online assessment instead of using a C.V.

or online application form.

This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Reporting to our Welcome Manager, you’ll work with a team of passionate and dedicated staff and volunteers at Hatchlands Park.

Hatchlands Park was built in the 1750s for naval hero Admiral Edward Boscawen and his wife Fanny, since then it has housed wealthy families, a finishing school for girls and even a printing press.

Today you can visit the parkland or stop for coffee in the Kitchen Caf all year round.

Also on display is the Cobbe Collection, Europe’s largest collection of keyboard instruments associated with famous composers including JC Bach, Chopin and Elgar.

An early interior design commission for architect Robert Adam, his work can be seen in ceilings and fireplaces throughout the house.

Situated on the edge of the beautiful Surrey Hills and surrounded by charming villages, this peaceful location is just 45 minutes from central London.

What you'll be doing

You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces as part of our Christmas trail.

You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order.

You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter-picking, both inside and outdoors.

form a core part of this role.

You’ll be aiming for the highest standards of presentation and customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries.

You might also get involved with general maintenance work and helping other teams if they need extra support.

You can view the full role profile for this role in the document attached.

You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We’d love to hear from you if you're :

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills
• comfortable working in flexible and adaptable way.

Package

The National Trust has the motto ‘For everyone, for ever’ at its heart.

We’re working hard to create an inclusive culture, where everyone feels they belong.

It’s important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out moreabout the benefits we offer to support you.