Facilities Assistant Manager — Soft Services & Operations

JLL; Cambridgeshire and Peterborough; On-site; GBP 28,000 - 36,000; Full time

Job summary

JLL is recruiting an Assistant Facilities Manager for our Integrated Facility Management team on the Amazon account. You will support the Facilities Manager by running soft services, coordinating vendors and maintaining safety records.

Day-to-day duties include managing reception, mail, events, cleaning, and supplies, while ensuring cost-effective operations and strong client service in a high-profile corporate environment.

Qualifications

• Experience in a facilities/office services coordinator role in a corporate setting.
• Reception or hospitality experience is preferred.
• Diploma/degree level education required.
• Strong problem solving and decision making skills.
• Excellent written and verbal communication abilities.
• Proficient with spreadsheets and word processing.
• Customer-focused with solid interpersonal skills.
• Assertive with attention to detail.

Responsibilities

• Manage first-line soft services across site(s) including reception, mail, events, cleaning, waste, vending and catering.
• Monitor office equipment and supplies; liaise with vendors and report issues with cost estimates.
• Coordinate with cleaning manager to maintain standards; manage Remedy helpdesk requests.
• Handle health and safety meetings, fire drills and training records.
• Support travel and visitor arrangements and assist in events organization.
• Oversee conferencing facilities quality and manage kitchen/housekeeping guidance.
• Raise purchase orders and maintain site Wiki pages and communications.
• Provide cover for Building Operations Engineer / Facilities Manager when required.

Skills

Facilities coordination

Reception experience

High-profile corporate environment

Diploma/degree level education

Problem solving

Decision making

Written/verbal communications

Spreadsheet

Interpersonal skills

Assertive

Attention to detail

Remedy helpdesk

Education

Diploma/degree level

Tools

Remedy

Job description

JLL is recruiting an Assistant Facilities Manager for our Integrated Facility Management team on the Amazon account. You will support the Facilities Manager by running soft services, coordinating vendors and maintaining safety records.

Day-to-day duties include managing reception, mail, events, cleaning, and supplies, while ensuring cost-effective operations and strong client service in a high-profile corporate environment.