Facilities Assistant

Iss; Southease; On-site; GBP 20,000 - 28,000; Full time

Job summary

ISS is seeking a Facilities Administrator to provide essential administrative and operational support across all aspects of facilities management. You will welcome visitors, manage front-of-house tasks, and help ensure a safe, secure, and well-organised workplace.

Working in a fast-paced environment, you will perform inductions, assist with maintenance visits, support environmental and HSEQ compliance, and help with audits and project delivery. Excellent English and IT skills are required.

Qualifications

• Ideally experience working within a Facilities environment.
• Strong team player with the ability to work collaboratively.
• Excellent communication skills with a good standard of written and spoken English.
• Good IT skills and confidence using Microsoft Office applications.
• Customer-focused approach with a commitment to service excellence.
• Strong problem-solving skills.
• Experience working in a fast-paced environment.
• Willingness to be appointed as a First Aider and Fire Warden.

Responsibilities

• Welcome visitors and provide front-of-house support.
• Ensure site security procedures are followed at all times.
• Deliver support services including porterage, meeting room management, and management of the Facilities Management mailbox.
• Conduct inductions for new starters, including Health & Safety and environmental inductions.
• Undertake, facilitate, and oversee reactive maintenance and planned preventative maintenance (PPM) visits.
• Support compliance with environmental and HSEQ standards, including relevant assessments and arrangements.
• Complete and assist with audits, including security audits.
• Provide general administrative support and assist in the delivery of low to medium-risk projects.

Skills

Facilities experience

Team player

English proficiency

Customer service

Problem solving

Fast-paced environment experience

First Aider / Fire Warden willingness

Job description

Job Description

We are looking for a candidate who can provide essential administrative and operational support across all aspects of Facilities Management, helping to ensure excellent service delivery, customer satisfaction, and a safe, secure, and well-organised workplace environment.

Key Responsibilities

• Welcome visitors and provide front-of-house support.
• Ensure site security procedures are followed at all times.
• Deliver support services including porterage, meeting room management, and management of the Facilities Management mailbox.
• Conduct inductions for new starters, including Health & Safety and environmental inductions.
• Undertake, facilitate, and oversee reactive maintenance and planned preventative maintenance (PPM) visits.
• Support compliance with environmental and HSEQ standards, including relevant assessments and arrangements.
• Complete and assist with audits, including security audits.
• Provide general administrative support and assist in the delivery of low to medium-risk projects.

Professional and Personal Competencies/Qualifications

• Ideally experience working within a Facilities environment.
• Strong team player with the ability to work collaboratively.
• Excellent communication skills with a good standard of written and spoken English.
• Good IT skills and confidence using Microsoft Office applications.
• Customer-focused approach with a commitment to service excellence.
• Strong problem-solving skills.
• Experience working in a fast-paced environment.
• Willingness to be appointed as a First Aider and Fire Warden.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

#Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.