Facilities Assistant

ISS Facility Services; Pevensey Bay; Sur place; GBP 18 000 - 22 000; Plein temps

Résumé du poste

ISS Facility Services is seeking a proactive and organised Facilities Assistant to join our Facilities Management team. The role focuses on front-of-house support, site security, and delivering high-quality customer service while maintaining a well-organised workplace.

You will provide essential administrative and operational support across all aspects of Facilities Management, ensuring excellent service delivery and safety.

Qualifications

• Proactive and organised facilities assistant with administrative and operational support responsibilities.
• Experience in facilities environment is preferred.
• Excellent written and spoken English with strong communication skills.
• Confident with Microsoft Office and standard IT tools.

Responsabilités

• Welcome visitors and provide front-of-house support.
• Follow site security procedures at all times.
• Provide porterage, meeting room management and manage the Facilities Management mailbox.
• Conduct inductions for new starters including Health & Safety and environmental inductions.
• Oversee reactive maintenance and planned preventative maintenance visits.
• Support environmental and HSEQ compliance and related assessments.
• Assist with audits, including security audits.
• Provide general administrative support and assist in low to medium-risk projects.

Connaissances

Front-of-house

Customer service

Communication

IT skills

Team player

Problem solving

Outils

Microsoft Office

Description du poste

This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. We are seeking a proactive and organised Facilities Assistant to join our Facilities Management team. This role is integral to ensuring the smooth running of our facilities and delivering a high-quality service to customers and stakeholders., We are looking for a candidate who can provide essential administrative and operational support across all aspects of Facilities Management, helping to ensure excellent service delivery, customer satisfaction, and a safe, secure, and well-organised workplace environment. Key Responsibilities

• Welcome visitors and provide front-of-house support.
• Ensure site security procedures are followed at all times.
• Deliver support services including porterage, meeting room management, and management of the Facilities Management mailbox.
• Conduct inductions for new starters, including Health & Safety and environmental inductions.
• Undertake, facilitate, and oversee reactive maintenance and planned preventative maintenance (PPM) visits.
• Support compliance with environmental and HSEQ standards, including relevant assessments and arrangements.
• Complete and assist with audits, including security audits.
• Provide general administrative support and assist in the delivery of low to medium-risk projects.
  Ideally experience working within a Facilities environment.
• Strong team player with the ability to work collaboratively.
• Excellent communication skills with a good standard of written and spoken English.
• Good IT skills and confidence using Microsoft Office applications.
• Customer-focused approach with a commitment to service excellence.
• Strong problem-solving skills.
• Experience working in a fast-paced environment.
• Willingness to be appointed as a First Aider and Fire Warden.
  ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.