Community Facilities Assistant

Allscreens Nationwide Ltd; Weston-super-Mare; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Flexible working arrangements

Local Government Pension

Opportunities for professional develop

Inclusive Staff groups

Cycle to Work and EV schemes

Job summary

North Somerset Council is seeking a Community Facilities Assistant to support the day-to-day operation of a vibrant campus, ensuring facilities, equipment and spaces are safe, clean and ready for use. The role may involve travel to other NSC Corporate Landlord sites and requires flexible hours, including evenings and weekends.

We offer a hybrid working environment with a supportive team, competitive salary (£26,403 - £28,142) and benefits, Local Government Pension and opportunities for

Qualifications

• Customer service oriented.
• Ability to engage with staff, teachers, community users and partner organisations.
• Willing to work in shift patterns including evenings and weekends.

Responsibilities

• Answer radio calls and emails from Campus staff relating to daily issues such as building faults, waste removal, room set ups.
• First line maintenance such as lamp replacements, unblocking toilets, putting up noticeboards and assembling furniture.
• Reporting of building faults via our Facilities Helpdesk and following up on tasks to ensure timely completion.
• Carry out site safety checks and undertake porterage duties.
• Basic outdoor upkeep (litter picking, gritting paths).
• Travelling to Corporate Landlord maintained sites and carrying out compliance checks or soft FM duties.

Skills

Customer service

Communication

Teamwork

Job description

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The role

This is a varied, hands-on role at the heart of a vibrant community campus. As a Facilities Assistant, you will support the day-to-day operation of the building, ensuring that facilities, equipment, and spaces are safe, clean, and ready for use. This role may require the post holder to work at other NSC Corporate Landlord maintained buildings.

Working within a corporate landlord environment, you will interact with a wide range of customers and stakeholders, delivering excellent service while carrying out room setups, minor repairs, building checks, and responding to requests from staff, teachers, community users, and partner organisations. No two days are the same, making this an ideal opportunity for someone who enjoys practical work, problem-solving, and helping people.

Key responsibilities

• Answering radio calls and responding to emails from Campus staff relating to daily issues such as building faults, waste removal, room set ups.
• First line maintenance to include activities such as lamp replacements, unblocking toilets, putting up noticeboards and assembling furniture.
• Reporting of building faults via our Facilities Helpdesk and following up on tasks logged to ensure works have been completed in a timely manner.
• Carry out site safety checks and undertake porterage duties.
• Basic outdoor upkeep (litter picking, gritting paths).
• Travelling to Corporate Landlord maintained sites and carrying out compliance checks or soft FM duties.
• Support CL Team with ensuring compliance with Health & Safety Regs.

Working as part of a team, your hours will be worked on a shift basis and will include evenings and weekends.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

Work style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

• 4+ days in the office.
• Spends most or all of their time in the office, due to nature of the work but can be for reasons such as unsuitable home working conditions or a desire for separation of home and work life.
• The office remains a shared space with cultural encouragement for clear desk policies.

About you

We are looking for an individual who is passionate about customer service, and who possesses the following skills and experience:

What we offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet.

Contact information

For further information about the role, please contact John Cunningham, Facility Services Manager, at [e-mail] or 07824 085778 or Harry Gaulton, Facilities Team Leader, at [e-mail] or 07385430531.

Important information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: Thursday 20 August 2026.

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

Proud member of the Disability Confident employer scheme

Community Facilities Assistant

Company: North Somerset Council Salary: £26,403 - £28,142 Hours: Full-time Location: Weston-super-Mare, BS23 1UJ Working pattern: On-site Job type: Permanent Posting date: 3 Aug 2026 Closing date: 17 Aug 2026

Summary

About us.

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The role

This is a varied, hands-on role at the heart of a vibrant community campus. As a Facilities Assistant, you will support the day-to-day operation of the building, ensuring that facilities, equipment, and spaces are safe, clean, and ready for use. This role may require the post holder to work at other NSC Corporate Landlord maintained buildings.

Working within a corporate landlord environment, you will interact with a wide range of customers and stakeholders, delivering excellent service while carrying out room setups, minor repairs, building checks, and responding to requests from staff, teachers, community users, and partner organisations. No two days are the same, making this an ideal opportunity for someone who enjoys practical work, problem-solving, and helping people.

Key responsibilities

Working as part of a team, your hours will be worked on a shift basis and will include evenings and weekends.

• Answering radio calls and responding to emails from Campus staff relating to daily issues such as building faults, waste removal, room set ups.
• First line maintenance to include activities such as lamp replacements, unblocking toilets, putting up noticeboards and assembling furniture.
• Reporting of building faults via our Facilities Helpdesk and following up on tasks logged to ensure works have been completed in a timely manner.
• Carry out site safety checks and undertake porterage duties.
• Basic outdoor upkeep (litter picking, gritting paths).
• Travelling to Corporate Landlord maintained sites and carrying out compliance checks or soft FM duties.
• Support CL Team with ensuring compliance with Health & Safety Regs.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

Work style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

• 4+ days in the office.
• Spends most or all of their time in the office, due to nature of the work but can be for reasons such as unsuitable home working conditions or a desire for separation of home and work life.
• The office remains a shared space with cultural encouragement for clear desk policies.

About you

We are looking for an individual who is passionate about customer service, and who possesses the following skills and experience:

What we offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet.

Contact information

For further information about the role, please contact John Cunningham, Facility Services Manager, at [e-mail] or 07824 085778 or Harry Gaulton, Facilities Team Leader, at [e-mail] or 07385430531.

Important information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: Thursday 20 August 2026.

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Community Facilities Assistant

Company: North Somerset Council Salary: £26,403 - £28,142 Hours: Full-time Location: Weston-super-Mare, BS23 1UJ Working pattern: On-site Job type: Permanent Posting date: 3 Aug 2026 Closing date: 17 Aug 2026