Facilities Assistant – Full Time – Oxford

Catering; Oxford; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Hybrid working arrangements

Private medical insurance

Pension scheme

Cycle to Work scheme

Season ticket loan

Employee Assistance Programme

Job summary

Reed are delighted to be partnering with a leading professional services organisation to recruit a Facilities Assistant to join their busy and supportive team in Oxford.

The role covers archiving, mailroom services, health and safety administration, reprographics, and workplace maintenance, with occasional travel to other office locations. The successful candidate will be organised, proactive, and customer‑focussed, with good IT skills and a commitment to service.

Qualifications

• Experience in facilities, office support, administration or customer service.
• Organisational skills to manage a varied workload.
• Proficient in Word and Excel.
• GCSEs English and Maths (A-C).

Responsibilities

• Scan and archive documents using a database system.
• Manage mailroom activities and post processing.
• Provide stationery and office supply support.
• Coordinate reprographics and document production.
• Arrange stationery orders and office essentials.
• Report and coordinate repairs and maintenance.
• Monitor cleaning standards and raise concerns.
• Support office moves and workspace reconfigurations.
• Assist Health & Safety inductions and maintain records.
• Provide cover across other office locations when needed.

Skills

Organisational skills

Communication

Microsoft Office

Customer service

GCSE English & Maths

Education

GCSEs English and Maths (minimum)

Tools

Database system

Job description

Facilities Assistant

?? Oxford (with occasional travel to other office locations) ?? Competitive Salary ? Full Time, Permanent

Reed are delighted to be partnering with a leading professional services organisation to recruit a Facilities Assistant to join their busy and supportive team.

This is an excellent opportunity for an organised and proactive individual who enjoys variety in their role and takes pride in delivering outstanding internal customer service. Working closely with the Facilities team, you will support the smooth day-to-day running of the office environment, ensuring colleagues have everything they need to work effectively.

The Role

As Facilities Assistant, you will be responsible for a wide range of facilities and office support duties, including archiving, mailroom services, health and safety administration, reprographics, and workplace maintenance.

Key duties will include:

• Scanning, archiving and maintaining records for important documents and files using a computerised database system
• Managing mailroom activities and ensuring post is processed efficiently
• Providing support to colleagues with stationery, office supplies and general workplace requests
• Delivering reprographics and document production support as required
• Ordering stationery, consumables and other office essentials
• Reporting, investigating and coordinating repairs and maintenance issues
• Monitoring cleaning standards and escalating any concerns where necessary
• Supporting office moves and workspace reconfigurations
• Managing storage areas, recycling processes and kitchen standards
• Assisting with Health & Safety inductions for new starters and maintaining accurate records
• Providing cover and support across other office locations when required

About You

• Previous experience within a facilities, office support, administration or customer service environment
• Strong organisational skills with the ability to prioritise a varied workload
• Excellent communication and customer service skills
• Good working knowledge of Microsoft Office, including Word and Excel
• A proactive and hands‑on approach to problem solving
• A minimum of 5 GCSEs (Grade A-C / 4-9), including English and Maths

Desirable:

• Previous experience within a legal or professional services environment
• Experience of archiving and records management
• Previous mailroom or post-room experience

What’s in it for You?

• 26.5 to 31.5 days annual leave
• Option to buy and sell holiday
• Healthcare cash plan and private medical insurance options
• Life assurance
• Pension scheme
• Cycle to Work scheme
• Season ticket loan
• Performance and profit-related bonus opportunities
• Hybrid working arrangements
• Employee Assistance Programme
• Enhanced family leave policies
• Group income protection
• Regular salary reviews
• Referral bonus scheme

If you’re looking for a varied facilities role within a respected and people‑focused organisation that offers excellent development opportunities and long‑term career progression, we’d love to hear from you.

Salary: £28000 – £30000/annum

Job Type: Permanent

Location: Oxford, Oxfordshire