Facilities Assistant

Center Parcs; Newark and Sherwood; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Free day passes

Discounts on breaks

Bonus scheme

Career development

Supportive team

Job summary

Center Parcs is seeking a Facilities Assistant in Forest House. The role supports the Facilities Supervisor, covering maintenance coordination, reception, security and health & safety in a busy forest environment.

You will assist with audits, coordinate repairs, manage fleet admin, and welcome visitors. A full UK driving licence is essential, with a focus on organisation, attention to detail and teamwork in a friendly, dynamic setting.

Qualifications

• Must have strong IT skills and be able to use MS Office confidently.
• Attention to detail and excellent organisational abilities are essential.
• Good communication and interpersonal skills are required to support colleagues and visitors.

Responsibilities

• Support planned maintenance (PPM) and coordinate repairs with contractors.
• Assist with fire alarm testing and health & safety audits.
• Manage pool car bookings and support fleet administration.
• Greet visitors and conduct health & safety walkarounds for new starters.
• Coordinate courier collections and parcel management.
• Assist with office moves and workspace changes.
• Build positive relationships across the business to support facilities needs.
• Help maintain a safe, high-quality working environment for staff and guests.

Skills

PC literate

Microsoft Office

Basic Excel

Organisation

Attention to detail

Interpersonal skills

Teamwork

Self-motivation

Multi-tasking

Full UK driving licence

Education

GCSE English & Maths

Job description

Facilities Assistant Forest House | Circa £26,700 per annum

We're a thriving team passionate about working together to deliver excellence, all in a natural forest environment

As a Facilities Assistant, you'll support the Facilities Supervisor in delivering an effective facilities service across Forest House. This varied role offers the opportunity to develop skills in facilities management, maintenance coordination, reception, security and health & safety, helping to create a safe, secure and professional environment for employees and visitors.

What you'll be doing

• Support planned preventative maintenance (PPM) and coordinate repairs with contractors
• Assist with fire alarm testing, health & safety audits and compliance activities
• Manage pool car bookings and support fleet administration
• Welcome visitors and conduct health & safety walkarounds for new starters
• Coordinate courier collections and parcel management
• Assist with office moves and workspace changes
• Build positive relationships across the business to support facilities requirements
• Help maintain a safe, high-quality working environment for colleagues and visitors

What's in it for you

• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training

You will be contracted to work 150 hours per 4-week period on a flexible basis. This means that your working hours and days will change, but they will usually be spread over 5 days per week. You will also be part of a 3-weekly rota with other colleagues within the Facilities team with the earliest shift start time being 7am and the latest shift end time being 7pm. More details on the working hours will be explained during the interview process. Please note, this role is office based role.

About you

Essential requirements:

• PC literate with a good working knowledge of Microsoft Office
• Basic Excel skills
• Excellent organisation skills
• Exceptional attention to detail
• Strong interpersonal and communication skills
• Ability to work flexibly within a team
• Self-motivated and able to use own initiative
• Adaptable working approach and ability to multi-task
• A current full UK driving licence

Desirable requirements:

• English and Maths GCSE Grade C and above, or equivalent
• Previous experience within an Assistant/Administrative role in an office environment

Our values

Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.