Facilities Admin & Stakeholder Coordinator

Mitie Cleaning & Hygiene Services; Antrim; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Choices lifestyle benefits

Extra holidays

MiDeals discounts

Cycle-to-work

Life cover

Enhanced pension

Mitie Matching Shares

Mitie Stars prize

Job summary

Mitie Cleaning & Hygiene Services is seeking an Administrator to support FM services at FDIS, Old Killead Road, Aldergrove, County Antrim, Northern Ireland. You will be the go-to contact for internal and external stakeholders, handling service requests, compliance records, and administrative tasks efficiently.

The role requires strong Office skills, organisational ability, and customer-focused service. UK security clearance and DBS checks are part of the process, with potential support for

Qualifications

• Experience with Microsoft Office (Outlook, Word, Excel and PowerPoint).
• Strong organisational and multitasking skills.
• Personable and collaborative, with a customer-focused approach.
• Customer service experience.
• Ability to obtain security clearance

Responsibilities

• Respond to incoming calls and emails, logging customer requests accurately.
• Raise reactive work orders, purchase orders and close jobs on the system.
• Prepare reports, trackers, and month-end documentation.
• Maintain asset registers, uniform/equipment inventories, and filing systems.
• Support site managers and the SLT during absences.
• Manage diaries, schedule meetings, take minutes, and arrange events.

Skills

Microsoft Office

Organisational skills

Multitasking

Customer service

Security clearance

Job description

Mitie Cleaning & Hygiene Services is seeking an Administrator to support FM services at FDIS, Old Killead Road, Aldergrove, County Antrim, Northern Ireland. You will be the go-to contact for internal and external stakeholders, handling service requests, compliance records, and administrative tasks efficiently.

The role requires strong Office skills, organisational ability, and customer-focused service. UK security clearance and DBS checks are part of the process, with potential support for