Administrator

Mitie Cleaning & Hygiene Services; Antrim; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Choices lifestyle benefits

Extra holidays

MiDeals discounts

Cycle-to-work

Life cover

Enhanced pension

Mitie Matching Shares

Mitie Stars prize

Job summary

Mitie Cleaning & Hygiene Services is seeking an Administrator to support FM services at FDIS, Old Killead Road, Aldergrove, County Antrim, Northern Ireland. You will be the go-to contact for internal and external stakeholders, handling service requests, compliance records, and administrative tasks efficiently.

The role requires strong Office skills, organisational ability, and customer-focused service. UK security clearance and DBS checks are part of the process, with potential support for

Qualifications

• Experience with Microsoft Office (Outlook, Word, Excel and PowerPoint).
• Strong organisational and multitasking skills.
• Personable and collaborative, with a customer-focused approach.
• Customer service experience.
• Ability to obtain security clearance

Responsibilities

• Respond to incoming calls and emails, logging customer requests accurately.
• Raise reactive work orders, purchase orders and close jobs on the system.
• Prepare reports, trackers, and month-end documentation.
• Maintain asset registers, uniform/equipment inventories, and filing systems.
• Support site managers and the SLT during absences.
• Manage diaries, schedule meetings, take minutes, and arrange events.

Skills

Microsoft Office

Organisational skills

Multitasking

Customer service

Security clearance

Job description

Better places, thriving communities.

We are seeking a proactive and detail-oriented Administrator to support the delivery of facilities management services at FDIS, Old Killead Road, Aldergrove, County Antrim, Northern Ireland, BT29 4EL. The successful candidate will act as a key point of contact for internal and external stakeholders, ensuring service requests, compliance records, and administrative processes are managed efficiently and professionally.e

Role Responsibilities

• Respond to incoming calls and emails, logging customer requests accurately.
• Raise reactive work orders, purchase orders and close jobs on the system.
• Prepare reports, trackers, and month-end documentation.
• Maintain asset registers, uniform/equipment inventories, and filing systems.
• Support site managers and the Senior Leadership Team (SLT) during absences.
• Manage diaries, schedule meetings, take minutes, and arrange events.

What We Are Looking For

• Experience with Microsoft Office (Outlook, Word, Excel and PowerPoint).
• Strong organisational and multitasking skills.
• Personable and collaborative, with a customer-focused approach.
• Customer service experience.
• Ability to obtain security clearance

Additional Information

• MOD Security Clearance and a Standard DBS check are required.
• To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 5 years to obtain Security Clearance.
• Proof of right to work in the UK is essential.

Location: FDIS, Old Killead Road, Aldergrove, County Antrim, Northern Ireland, BT29 4EL.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Cory Ambler at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team. Together our diversity makes us stronger.

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