Administrator

Mitie Group plc.; Aldergrove; On-site; GBP 22,000 - 30,000; Full time

Job summary

Mitie Group plc. in Aldergrove is seeking a proactive Administrator to support facilities management at FDIS.

You will be the key contact for internal and external stakeholders, ensuring requests and compliance records are managed efficiently. Responsibilities include logging calls and emails, raising and closing orders, preparing reports and trackers, maintaining asset registers, and supporting site managers and the SLT during absences.

Qualifications

• Experience with Microsoft Office including Outlook, Word, Excel and PowerPoint.
• Strong organisational and multitasking abilities.
• Customer-focused and collaborative approach.
• Customer service experience.
• Ability to obtain security clearance.

Responsibilities

• Respond to incoming calls and emails, logging customer requests accurately.
• Raise reactive work orders, purchase orders and close jobs on the system.
• Prepare reports, trackers, and month-end documentation.
• Maintain asset registers, uniform/equipment inventories, and filing systems.
• Support site managers and the Senior Leadership Team (SLT) during absences.
• Manage diaries, schedule meetings, take minutes, and arrange events.

Skills

Microsoft Office

Organisation

Multitasking

Customer-focused

Customer service

Security clearance eligibility

Tools

Microsoft Office Suite

Job description

We are seeking a proactive and detail-oriented Administrator to support the delivery of facilities management services at FDIS, Old Killead Road, Aldergrove, County Antrim, Northern Ireland, BT29 4EL. The successful candidate will act as a key point of contact for internal and external stakeholders, ensuring service requests, compliance records, and administrative processes are managed efficiently and professionally.e

Role Responsibilities:

• Respond to incoming calls and emails, logging customer requests accurately.
• Raise reactive work orders, purchase orders and close jobs on the system.
• Prepare reports, trackers, and month-end documentation.
• Maintain asset registers, uniform/equipment inventories, and filing systems.
• Support site managers and the Senior Leadership Team (SLT) during absences.
• Manage diaries, schedule meetings, take minutes, and arrange events.

What we are looking for:

• Experience with Microsoft Office (Outlook, Word, Excel and PowerPoint).
• Strong organisational and multitasking skills.
• Personable and collaborative, with a customer-focused approach.
• Customer service experience.
• Ability to obtain security clearance

Additional Information

• MOD Security Clearance and a Standard DBS check are required.
• To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 5 years to obtain Security Clearance.
• Proof of right to work in the UK is essential.

Location: FDIS, Old Killead Road, Aldergrove, County Antrim, Northern Ireland, BT29 4EL.