F&B Team Member

Harri; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Free hotel breaks

Heka benefits platform

Salary sacrifice schemes

Enhanced Maternity/Paternity Leave

Annual events

Training opportunities

Wisdom Wellbeing

Meals on duty

Free on-site parking

Uniforms provision

Job summary

The Athenaeum Hotel and Residences in Mayfair is seeking a hospitality-focused team member to join our food and beverage service. Training will be provided and prior F&B experience is welcome.

You will deliver excellent customer service, stay calm under pressure, and communicate clearly in a fast-paced environment with flexible shifts including evenings, weekends and holidays. Food safety certification is a plus.

Qualifications

• Experience in food and beverage preferred but training provided.
• Excellent customer service and outgoing personality.
• Ability to work in a fast-paced environment and stay calm under pressure.
• Strong communication and teamwork skills.
• Ability to work evenings, weekends and holidays.
• Food safety and hygiene certification is a plus.

Responsibilities

• Provide high-quality guest service in a fast-paced setting.
• Collaborate with team to ensure smooth service.
• Support beverage and dining operations.
• Help maintain cleanliness and safety standards.

Skills

Customer service

Teamwork

Communication

Flexibility

Food safety certification

Job description

The Athenaeum Hotel and Residences overlook Green Park in the heart of Mayfair, offering a distinctive approach to luxury that is warm, personal and deeply connected to the neighbourhood around us. Just moments from Buckingham Palace and some of London's most iconic addresses, it combines the character of an Original Local with the comfort and generosity of a welcoming city retreat.

Across our hotel, residences, spa, restaurant and bar, hospitality is shaped by genuine care and thoughtful attention to detail. Our teams create experiences that feel effortless, personal and memorable, bringing warmth, intuition and a sense of occasion to every guest stay.

As part of Sutton 1079, we belong to a modern British enterprise built on stewardship, knowledge and the long view. It's a place where individuality is valued, people are trusted to grow and teams take pride in creating exceptional experiences together. By investing in our people and our places, we continue to shape a legacy designed to endure.

The Role

• Previous experience in a food and beverage role preferred but not required; training will be provided
• Excellent customer service skills with a friendly and outgoing personality
• Ability to work effectively in a fast-paced environment and remain calm under pressure
• Strong communication and teamwork skills
• Flexibility to work shifts including evenings, weekends, and holidays
• Food safety and hygiene certification is a plus

Our Benefits

Here are just some of the benefits you can enjoy when you join us:

• Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one or two days in any Sutton 1079 hotel, in a 12-month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
• Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
• Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
• Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
• Annual social and celebration events.
• Learning and Development - An extensive range of training opportunities are available to facilitate your personal development including our in-house Catalyst Aspire and Inspire programmes and external study sponsorship.
• Wisdom Wellbeing - A confidential, 24/365 service offering CBT, therapy, up-to-date information, support and advice on a broad range of subjects.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms for uniformed positions.